Care Manager and Marketer

$60,000 - $75,000/Yr

Family Matters In-Home Care - San Marcos, CA

Part-time,Full-time - Mid Level

San Marcos, CA

Ambulatory Health Care Services

About the position

The Care Manager and Marketer at Family Matters In-Home Care is a dynamic role that combines marketing and care management responsibilities. This position is ideal for individuals passionate about building relationships and delivering exceptional client experiences. The role involves overseeing client services while also driving brand awareness and referral development within the community.

Responsibilities

• Build and nurture relationships with referral sources, including assisted living facilities, rehabilitation centers, hospitals, physician offices, and community organizations.
• Represent Family Matters In-Home Care at networking events, community settings, and professional groups to promote our services.
• Collaborate with discharge planners, social workers, and other healthcare professionals to generate referrals.
• Drive brand awareness by attending and organizing community events.
• Oversee the ongoing management of client services, ensuring their needs and expectations are consistently met.
• Act as the main point of contact for clients and their families, addressing concerns and resolving issues with empathy and efficiency.
• Conduct assessments for new clients and assist in developing personalized care plans.
• Maintain detailed records and communication with caregivers and internal teams to deliver seamless care.

Requirements

• Bachelor's degree (preferred) or equivalent marketing experience in healthcare/home care.
• Minimum 3 years of experience in marketing or care management, ideally in healthcare, home care, or hospice.
• Proven ability to grow and maintain long-term referral partnerships.
• Strong interpersonal and communication skills with the ability to connect with diverse audiences.
• Detail-oriented, adaptable, and able to thrive in a fast-paced environment.
• Valid driver's license and willingness to travel within the Roseville area.

Nice-to-haves

• 1 year of marketing experience (preferred)
• Ability to commute to San Marcos, CA 92069 (preferred)
• Ability to relocate to San Marcos, CA 92069 before starting work (required)

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance