Care Manager RN

HCA Healthcare - Fort Lauderdale, FL

Part-time,Full-time - Mid Level

Remote - Fort Lauderdale, FL

101-250 employees

Hospitals

About the position

The Care Manager RN at HCA Healthcare plays a vital role in enhancing patient care delivery through telephonic outreach and support for transitions of care, preventive services, and self-management. This position collaborates with primary care providers and interdisciplinary teams to meet quality improvement initiatives and ensure effective care management for patients in the Miami-Dade or Broward county area.

Responsibilities

• Support the patient and primary care relationship through care delivery enhancement.
• Conduct telephonic outreach to patients to guide them through transitions of care and preventive services.
• Act as a subject matter expert in quality and value-based care programs such as MIPS and ACOs.
• Develop professional relationships with primary care providers and practice managers to improve health and wellness.
• Assist in the development of tools and workflows to meet quality initiatives.
• Collaborate with interdisciplinary teams to achieve coordination of care and quality goals.
• Conduct meetings with practice managers and staff to communicate program goals and provide education.
• Monitor patient compliance with preventive screening and behavioral health management processes.
• Contact patients after emergency department encounters to facilitate follow-up care.
• Create care management action plans with patients and caregivers.
• Identify and enroll eligible patients in chronic care management programs.
• Facilitate specialty referrals as needed and document efforts accordingly.

Requirements

• Graduate of an accredited college of nursing.
• Current licensure as an RN in the state of residence.
• Knowledge of physician office practice operations.
• One year of experience in a physician practice is preferred.

Nice-to-haves

• Experience with telehealth services.
• Familiarity with electronic medical records (EMR) systems.
• Strong communication and interpersonal skills.

Benefits

• Comprehensive medical coverage with low copays and free telemedicine services.
• Dental and vision benefits, life and disability coverage.
• Flexible spending accounts and supplemental health protection plans.
• 401(k) Plan with a 100% match on contributions.
• Employee Stock Purchase Plan with a discount on stock.
• Family support through fertility and family building benefits.
• Education assistance including tuition and certification support.
• Paid time off and paid family leave.