Care Manager

$55,000 - $60,000/Yr

Touching Hearts At Home - Westminster, CO

Full-time - Mid Level

Westminster, CO

Ambulatory Health Care Services

About the position

The Care Manager at Touching Hearts at Home is responsible for overseeing the daily care of clients, ensuring that individualized care plans are executed effectively. This role emphasizes building strong relationships with clients and caregivers, and requires a commitment to high-quality care and community engagement. The ideal candidate is self-motivated, assertive, and capable of managing multiple tasks while maintaining a compassionate approach to caregiving.

Responsibilities

• Monitors the effectiveness of care plans, making changes as necessary to ensure continuity of care.
• Review care logs to ensure accuracy, appropriateness, and completion.
• Evaluate information in care logs to determine client care plan updates, Caregiver training, and any daily task edits.
• Review Family Room posts and communicate with client and/or family as needed.
• Act as a key communicator on care matters (including any change in condition, concerns, requests, etc.).
• Document any key activity information in WellSky for client and/or Caregiver.
• Conduct and convert new client assessments.
• Introduce and train new Caregivers in the field.
• Coach Caregivers as needed to improve relations between client and care team.
• Review client schedules and connect with the Scheduling Coordinator for any noticeable discrepancies, potential problems, changes, and communication needs.
• Provide Monitoring visits every 3 months minimum.
• Contact clients to solicit feedback on care team, services provided, schedule, and overall satisfaction.
• Work closely with the Operations team to establish and satisfy staffing needs.
• Answer phones and direct calls as needed.
• Fill-in caregiving with clients when needed.
• Develop and manage various reports relevant to Care Management.
• Complete initial and ongoing State license-required training courses.
• Perform other duties and services as assigned.

Requirements

• 1+ years Caregiving experience is required.
• Highly organized, detail oriented, and able to balance several tasks/situations at a time.
• Self-motivated and a positive team player.
• Must possess a passion for helping people and improving the lives of others, particularly seniors.
• Able to perform Caregiving duties when needed.
• Possess a motor vehicle in good condition, reliable and dependable.
• Must have a valid driver's license and proof of insurance.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Retirement plan