Northern Kentucky Area Development District - Florence, KY
posted 5 days ago
The NKADD is seeking a qualified individual for the full-time position of Positive Choices Care Manager. This is NOT a remote position. The Care Manager is responsible for providing comprehensive care management services to Humana Medicare plan members suffering from addiction to alcohol or other drugs (AOD) and members with chronic health conditions which result in multiple emergency room visits. The Care Manager provides proactive outreach and ongoing care management to these members. This role is crucial in ensuring that members receive the necessary support and resources to manage their health conditions effectively. In this position, the Care Manager will conduct assessments, engage members in their own self-care, assist with the development of action plans, provide interventions, and refer members to substance use treatment and other community-based supports. The role involves conducting initial telephonic outreach to assess emergent needs, gathering demographic information, and introducing the Positive Choices program. Additionally, the Care Manager will perform home visits to administer assessments and develop community-based crisis plans with members, educating them about potential triggers for crises and engaging them in problem-solving to identify their supports and strengths. The Care Manager will also respond to significant event alerts regarding a member's hospitalization or ER visit, conducting in-person visits to review conditions that precipitated the event and coordinating referrals to appropriate treatment providers. This position requires a strong commitment to empowering members to follow up with medical appointments and adhere to their medical plans of care, as well as coordinating referrals to various treatment options and community-based recovery support groups.