CARE NAVIGATOR: OFFICE SUPPORT

$32,240 - $37,440/Yr

CMMHC - Saint Cloud, MN

Full-time - Entry Level

Saint Cloud, MN

About the position

The Care Navigator: Office Support position at Central Minnesota Mental Health Center is an administrative role focused on providing exceptional support to clients and visitors. This position involves various office functions, including customer service, appointment scheduling, and handling financial transactions, all while fostering a caring and supportive environment for both clients and team members.

Responsibilities

• Provide exceptional customer service to clients and visitors.
• Greet clients and visitors upon arrival.
• Answer multi-line telephone and direct calls appropriately.
• Schedule appointments for clients.
• Collect copays and fees from clients.
• Demonstrate flexibility to cover hours outside of normal shifts as needed.
• Drive to multiple locations including St Cloud, Monticello, Buffalo, and Elk River.

Requirements

• High School Diploma or GED required.
• 2-year degree in medical office administration or equivalent experience preferred.
• Valid Driver's License and acceptable driving record preferred.
• Must be at least 18 years of age.

Nice-to-haves

• Customer service experience
• Administrative experience

Benefits

• Paid Time Off
• Medical and Dental Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Vision Insurance
• Company Paid Employee Life Insurance
• Voluntary Term Life Insurance
• Long-Term Disability Insurance
• Short-Term Disability Insurance
• Employee Assistance Program
• 403(b) retirement plan with a 5.5% employer contribution
• Employee referral program with bonuses ($1,000 for full-time, $500 for part-time)