Care Scheduler

BrightStar Care • Boise, ID

404d • $40,000 - $50,000

About The Position

The Care Scheduler at BrightStar Care of Boise plays a crucial role in the healthcare team by coordinating schedules for caregivers and clients, ensuring that the elderly population receives the necessary care in their homes. This position requires a compassionate individual who thrives in a fast-paced environment and is dedicated to making a positive impact on the lives of clients and employees. The role involves problem-solving, communication, and administrative tasks to maintain efficient operations within the care facilities.

Requirements

• Must be able to learn scheduling software quickly and become proficient.
• Must be comfortable answering phones and solving problems.
• Must be able to work closely with employees to meet all scheduling needs.
• Proficient in MS Office products and using the Internet.
• Must be flexible and contribute ideas to process improvement.
• Administrative experience in a healthcare office setting preferred, but not required.
• Excellent organization, planning, and time management skills.
• Team player.

Nice To Haves

• CNA license or experience as a caregiver preferred.
• Must be CPR certified or willing to get CPR certified.

Responsibilities

• Maintain schedules for both in-home care clients and memory care facilities.
• Problem solve to ensure all patient care needs are met and employees are scheduled.
• Answer phones to ensure client and employee questions are answered.
• Connect potential clients with services and convert inquiry calls.
• Coach field team employees.
• Organize, scan, and file paperwork.
• Maintain client and employee files.
• Assist the team with other administrative and people-oriented tasks as needed.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed