CAREWare Database Administrator

$70,000 - $105,000/Yr

A.J. Boggs & Company - Jacksonville, FL

Full-time - Mid Level

Jacksonville, FL

1-10 employees

Professional, Scientific, and Technical Services

About the position

The CAREWare Database Administrator at A.J. Boggs & Company plays a crucial role in optimizing data management and enhancing service delivery for public health programs, specifically for individuals living with HIV. This position involves working closely with public health teams to ensure the integrity and availability of CAREWare databases, while also providing technical support and training to users. The role is ideal for individuals passionate about serving underprivileged communities and those seeking a career in information technology or public health.

Responsibilities

• Configure, monitor, maintain, and fine-tune CAREWare databases to ensure high levels of data availability.
• Analyze data and create reports for program management of Ryan White Parts A, C, and D, adhering to grant reporting requirements.
• Maintain database integrity, identify opportunities for system improvements, and correct data issues.
• Optimize workflow and enhance service delivery while ensuring compliance with federal requirements.
• Collaborate with IT and program staff for seamless integration with various data systems.
• Provide technical support to CAREWare users, primarily RW program sub-recipients.
• Serve as the primary point of contact between software users and IT departments.
• Facilitate communication to resolve technical issues promptly and gather user feedback for process improvement.
• Investigate and resolve data, reporting, and system inconsistencies in coordination with program staff.
• Meet regularly with staff and management to discuss data issues and status updates.
• Provide comprehensive training to healthcare staff and program administrators, creating training materials and user guides.
• Implement security measures to safeguard databases from unauthorized access or breaches.
• Stay current on program guidelines, industry trends, and healthcare technology advancements.

Requirements

• Bachelor's degree in Healthcare Administration, Information Technology, Public Health, Nursing, or a related field.
• Minimum of 3 years in healthcare IT, Information Technology, Database Administration, Public Health, Nursing, or a related field.
• Strong understanding of HIV/AIDS care, treatment, and program management.
• Excellent communication and interpersonal skills.
• Proficient in training and instructional design.
• Technical aptitude and critical thinking skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

Benefits

• Wage compensation between $70,000 to $105,000 per year.
• Group Medical, Dental, Life, HSA/FSA, and Vision Insurance.
• SIMPLE IRA Accounts with an immediate vesting of 3% company match.
• Paid company holidays and personal days.
• Partial Internet and mobile phone expense reimbursement.
• Yearly professional membership reimbursement.
• Collaborative and innovative work environment.
• Professional development opportunities.