Equus - Providence, RI
posted 6 days ago
Full-time - Mid Level
Providence, RI
Repair and Maintenance
About the position
The Career Advisor II - Job Coach position at Equus involves leading and supporting program participants in achieving self-sufficiency through comprehensive career and vocational advising. The role focuses on maintaining a caseload, ensuring contract deliverables, and providing high-quality services while empowering individuals facing employment barriers. The advisor will also engage in staff training and mentorship, contributing to the overall success of the program.
Responsibilities
- Ensure the achievement of contract deliverables and staff satisfaction.
- Provide strengths-based case management and career advising support to a caseload of program participants.
- Empower participants to achieve self-sufficiency by monitoring their progress through the program cycle.
- Maintain a full caseload with a goal of up to 35 cases, focusing on active engagement and support.
- Maintain expert knowledge of WORCS and EARRS for accurate documentation and quality assurance.
- Provide and facilitate community-based referrals by maintaining updated information about area resources and employers.
- Identify, develop, and lead engaging curriculum and workshops to support participant success.
- Develop innovative ideas to promote participant engagement and long-term success.
- Travel to satellite sites and outlying communities to support program participants as needed.
- Provide on-site support to new and existing staff and participate in training and onboarding activities.
- Act as a mentor and provide peer mentorship opportunities to team members.
- Collaborate with other staff members to achieve individual and organizational goals.
- Implement quarterly customer work groups to address employment barriers and maximize job readiness.
Requirements
- Bachelor's degree or higher in a related field or 3+ years of experience in career counseling, customer service, or social services.
- Experience as an Equus Career Advisor or Outreach Coordinator.
- Strong computer, organizational, interpersonal, and communication skills.
- Self-motivated, flexible, and a team player.
- Creative and goal-oriented, with the ability to work under pressure and meet multiple deadlines.
- Ability to relate to and motivate individuals facing barriers to employment.
Nice-to-haves
- Experience in workforce development services.
- Familiarity with TANF requirements and procedures.
Benefits
- Extensive learning opportunities and networking programs.
- A diverse and inclusive work environment.
