Uprise Agency - Nashville, TN

posted 5 months ago

Full-time - Entry Level
Remote - Nashville, TN
Professional, Scientific, and Technical Services

About the position

The Career Services Coach at UpRise plays a vital role in the organization's mission to combat poverty through education, relationships, and the teachings of the gospel. This position is centered around providing personalized guidance to individuals, referred to as Leaders, during a five-week training camp and beyond. The Coach will be responsible for teaching classes that focus on essential soft skills such as resume writing and interviewing, while also coaching a smaller group of Leaders to help them navigate their post-secondary education and job placement processes. The Coach's primary objective is to build meaningful relationships with each Leader, ensuring they receive the support needed to overcome barriers, secure employment, and sustain their careers. In this role, the Coach will attend various Training Camp activities, exemplifying the program's values and holding Leaders accountable for their progress. They will work closely with the Programming Team to manage classroom needs and prepare lessons tailored to the Leaders' development. The Coach will also assist Leaders in identifying viable career pathways, oversee middle skills and direct placements, and help them access financial assistance for education programs. Tracking the progress of Leaders through their educational journeys and facilitating their entry into permanent employment positions are also key responsibilities of this role. The ideal candidate will possess strong communication, interpersonal, and organizational skills, along with experience in using institutional databases and research methods. They will be passionate about helping individuals recognize their value and navigate the complexities of career development. This position reports directly to the Director of Career Services and requires a commitment to UpRise's mission and values, fostering an environment of trust, accountability, and inclusivity.

Responsibilities

  • Attend Training Camp activities as assigned
  • Exemplify and hold Leaders accountable to meet program values
  • Help Programming Team to manage classroom needs
  • Prepare lessons and teach soft skill related classes during Training Camp and Family Gatherings as assigned (resume writing, interviewing, etc.)
  • Work with Leaders to identify viable career pathways and potential barriers to success
  • Help oversee middle skills and direct placement (including potential apprenticeship opportunities) and internships
  • Assist Leaders in accessing financial assistance for education programs
  • Track Leaders' progress through education programs
  • Manage Career Launch for assigned Leaders and others as needed
  • Facilitate submission of employment applications, interviewing and onboarding of Leaders into employment positions
  • Help Leaders secure permanent employment with upward mobility
  • Maintain updated earnings information for alumni and input data into CRM, and prepare and present data monthly as needed for grant reporting
  • Coordinate resources and create opportunities

Requirements

  • Demonstrated passion and experience helping people understand and communicate their true value
  • Bachelor's degree is strongly preferred, particularly in social work or a related field
  • Track record of effectively navigating and facilitating difficult conversations, showing empathy, tact, and assertiveness when addressing challenging topics
  • Experience in conflict resolution and negotiation, with a focus on finding mutually beneficial solutions and fostering constructive dialogue
  • Ability to remain composed under pressure and maintain professionalism in high-stakes situations
  • Emotional intelligence and cultural competence to navigate diverse perspectives and personalities, promoting inclusivity and respect in all interactions
  • Experience in building, establishing, and maintaining effective relationships with people of different cultures and backgrounds
  • Demonstrated experience in teaching/facilitating in small groups
  • Willingness to work collaboratively in a small team setting
  • Strong, intuitive communicator who is comfortable presenting to, and engaging with people of different cultures and backgrounds
  • Excellent organizational and data collection skills
  • Demonstrated ability to carry out multiple tasks and meet deadlines
  • Professional experience with nonprofits or a significant track record of social sector volunteerism
  • High energy and positive attitude; shows passion for UpRise Nashville's mission

Nice-to-haves

  • Knowledge of and demonstrated outcomes assisting vulnerable populations with accessing suitable crisis management and/or social services/programs/resources
  • Ability to assist Leaders or make referrals to access needed barrier-elimination resources/wrap-around services, i.e. housing instability; hunger prevention; 12-step and/or counseling resources, etc.

Benefits

  • Health insurance
  • Work from home option after proficiency in role on Fridays
  • 10 days of vacation per year
  • 6 days of sick leave per year
  • Office closed from Christmas Day to New Year's Day with limited duties for staff during this period
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service