Career Coach - Hayward **TEMPORARY 24 MONTHS**

$52,000 - $58,240/Yr

Rubicon Programs - Hayward, CA

Full-time - Entry Level

Hayward, CA

Social Assistance

About the position

WIOA Career Coach - Hayward Rubicon transforms East Bay communities by empowering individuals to break the cycle of poverty. The Career Coach, reporting to the AJCC Site Manager, is part of a dedicated team providing employment services to economically disadvantaged populations in Alameda County. The Career Coach will also work on special discretionary grant projects, ensuring the successful implementation and achievement of project goals. This is a temporary (24 months) full-time, non-exempt position.

Responsibilities

• Conduct intake interviews, eligibility determination, pre-employment preparation, and advocacy; ensure participant accesses all needed services.
• Assess participant needs and collaborate with the participant to develop and follow a self-sufficiency plan; motivate the participant to achieve career goals and provide the participant with honest, productive feedback.
• Develop employer contacts and referral sources and generate job leads; market services; make job placements and provide post-placement support to participants and employers; participate in employer recruitment events, job fairs, and networking events.
• Facilitate workshops, discussion groups and/or classes on employment readiness topics including but not limited to resume development, job search skills, career assessment, exploration and planning.
• Develop a strong understanding of standard operating procedures; Document customer interactions using CRM systems, including Cal Jobs, and protect and maintain customer confidentiality and case record compliance.

Requirements

• Solid job development, career coaching and case management experience and expertise.
• Teamwork, interpersonal flexibility, excellent organizational and communication skills, and the ability to inspire others.
• Ability to maintain professional partnerships and relations.
• Solid workshop facilitation skills and abilities.
• Computer and internet literacy, including Microsoft Office proficiency, experience with CRM systems helpful.

Nice-to-haves

• Experience with CRM systems helpful.

Benefits

• Dental insurance
• Flexible spending account
• Health insurance
• Retirement plan
• Vision insurance