Career Coach - Integrated Innovation Institute

Carnegie Mellon University - Pittsburgh, PA

Full-time - Entry Level

Pittsburgh, PA

Educational Services

About the position

Carnegie Mellon University is a private, global research university that stands among the world's most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn't imagine the future, we invent it. If you're passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here! The Integrated Innovation Institute at Carnegie Mellon University breaks down the silos that impede innovation. We believe that by uniting the disciplines of engineering, design, and business, we can build impactful solutions that create value for real people. We are searching for a motivated Career Coach to support students at the Integrated Innovation Institute. This role will empower graduate students in the Master of Integrated Innovation for Products & Services (MIIPS) degrees - both online and in-person - by providing tailored support, resources, and strategies to achieve professional goals. This position offers an opportunity to apply industry expertise and career counseling skills to engage with our talented and diverse students.

Responsibilities

• Provide tailored career coaching and support to iii students through 1:1 appointments (in person and virtual), office hours, workshops, mock interviews, and resume reviews.
• Connect with diverse students to help them navigate career-related challenges, build resilience, and gain confidence in their professional journeys.
• Act as a liaison between employers, students, and campus departments (e.g., Office of International Education (OIE) and the Career and Professional Development Center (CPDC).
• Plan and deliver engaging workshops on topics such as resume building, negotiating offers, job search methods, and networking strategies.
• Create career resources and materials tailored toward MIIPS students' interests and needs.
• Create and update resume books for employer outreach, facilitate site visits, and share job opportunities with students.
• Monitor and report employment outcomes, internships, and career development metrics.
• Manage student career records, approve internships and work authorizations, and provide updates to faculty and staff.
• Help with departmental projects and other duties as assigned.

Requirements

• Bachelor's degree from an accredited institution (required).
• Successful background check.
• Exceptional verbal, written, and interpersonal communication skills in a diverse environment.
• Strong analytical and evaluation skills.
• Familiarity with roles/industries commonly pursued by iii graduate students, such as design, product, and engineering-related roles.
• Ability to work independently for extended periods and manage time constraints to meet deadlines and goals.
• Successful experience working in a team environment with various communication tools - email, calendars, Slack, etc.

Nice-to-haves

• Higher education experience (not required, but a plus).
• Eagerness to learn new project management tools, such as Monday.com.
• Self-motivated with the ability to prioritize and manage time effectively.
• Highly personable and supportive of students' well-being, while maintaining boundaries for iii processes and CMU policies.
• Ability to create engaging presentations, emails, newsletters, and messaging for students.
• Enthusiastic and enjoy engaging with others.

Benefits

• Comprehensive medical, prescription, dental, and vision insurance.
• Retirement savings program offering a generous employer contribution.
• Tuition benefits.
• Ample paid time off and observed holidays.
• Life and accidental death and disability insurance.
• Free Pittsburgh Regional Transit bus pass.
• Family Concierge Team to help navigate childcare needs.
• Fitness center access.