Career Coach

$30,000 - $50,000/Yr

Wdi Co - Highland Park, MI

Full-time - Entry Level

Highland Park, MI

Food Services and Drinking Places

About the position

The Career Coach position is designed to assist job seekers in various Michigan Works! programs by providing support through interviews, assessments, referrals, and follow-up services. The role focuses on helping participants achieve their training and employment goals while managing case files and delivering services in alignment with program objectives. The Career Coach operates with a degree of independence and initiative, ensuring that participants receive the necessary guidance and resources to succeed in their job search.

Responsibilities

• Provide initial and extended interviews and assessments with participants to identify needs, interests, and abilities.
• Assist participants in developing Individual Services Strategies and employment plans that fit their aptitudes, educational levels, physical abilities, and career goals.
• Provide information about Michigan Works programs and services, assisting participants in selecting programs based on individual interest and eligibility.
• Assess and refer participants to appropriate workshops or paid training to upgrade existing skills.
• Provide crisis intervention counseling and referrals addressing barriers to job search and employment.
• Maintain knowledge of available resources and refer participants to agencies or community services for assistance.
• Monitor and record participants' progress to ensure training and employment goals are met.
• Attend career coach meetings and review new policies and procedures.
• Prepare and maintain records and case files, including documentation of services provided and client contacts.
• Meet or exceed established Agency performance expectations.
• Attend professional development activities, training, and seminars.
• Actively participate in continuous quality improvement processes.

Requirements

• Bachelor's Degree preferred, or equivalent combination of education, training, and experience.
• Two to four years experience in workforce development or equivalent training and experience preferred.
• Knowledge of information technology, Microsoft Office Suite, and telecommunication hardware.
• Interpersonal skills necessary to effectively communicate in oral and written form with prior experience in public speaking.
• Communication and organizational skills that contribute to a quality work environment and teamwork.
• Planning and time management skills with the ability to adapt to changing priorities.
• Ability to establish and maintain effective working relationships with supervisors, fellow employees, state and local agencies, and the general public.
• Ability to organize, prioritize and maintain confidentiality while providing patient, friendly, and participant-centered services.
• Knowledge of relevant human service programs, policies, resources, and procedures.
• Physical ability to sit in one position for extended periods.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance