Career Coach

Ser-Jobs For Progress Of The Texas Gulf Coast - Houston, TX

Full-time - Entry Level

Houston, TX

Social Assistance

About the position

The Career Coach position is designed to support Opportunity Youth (ages 16 to 24) in Houston, TX, by providing them with GED, post-secondary education, and employment assistance. The role involves determining eligibility for the Workforce Solutions NextGen Youth Program, conducting interviews, and serving as a liaison to various educational and employment resources. The Career Coach will also engage in community outreach and maintain partnerships to further the mission of SER.

Responsibilities

• Provide career counseling, mentoring, employment, and financial aid services to young adults ages 16 to 24.
• Complete comprehensive assessments to determine the needs, employment challenges, and career goals of young adults.
• Collect and analyze documents to determine eligibility for the Workforce Innovation & Opportunity Act (WIOA) funds.
• Develop and manage individual employment and service plans.
• Create and manage electronic and physical client records.
• Collect and upload eligibility documents for state and federal programs.
• Approve and issue financial aid for vocational training and support services.
• Assist job seekers in applying for internal and external scholarships and grants.
• Provide job search, job referrals, and job placement assistance.
• Engage in community outreach events to connect young adults with necessary resources.
• Collaborate with community colleges, vocational schools, and other community agencies.
• Work with employers and job developers to create employment opportunities for young adults.
• Use Salesforce, DocuWare, and TWIST to record, track, and manage performance outcomes.
• Build and maintain a community partner network to ensure a referral pipeline continuum.
• Adhere to SER's administrative and recordkeeping guidelines to support accurate bookkeeping and documentation of activities.
• Travel to and from designated county and office to meet the needs of young adults.
• Maintain a clean and professional working environment as the sole staff member of a satellite office.

Requirements

• Bilingual preferred (English/Spanish).
• Strong leadership skills, results-driven, and detail-oriented.
• Familiarity with the Workforce Solutions System and databases preferred.
• Knowledge of community organizations and resources within the Houston, Galveston Region.
• Excellent written and verbal communication skills.
• Proficient computer skills.
• Ability to handle information in a confidential manner.
• Willingness to engage in continuous learning and training.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.