Career Coach

$42,000 - $45,000/Yr

Educational Data Systems - Wilkes-Barre, PA

Full-time - Entry Level

Wilkes-Barre, PA

Educational Services

About the position

The Career Coach position is designed for individuals passionate about making a difference in the lives of those affected by the opioid epidemic. This role involves providing support and guidance to participants in securing and maintaining employment, while also contributing to workforce development initiatives. The ideal candidate will work closely with participants to eliminate barriers to employment and foster a supportive environment that encourages personal and professional growth.

Responsibilities

• Build a professional one-on-one working relationship with participants to aid in eliminating challenges that are hindrances to obtaining and retaining employment.
• Help team to recruit a minimum of 100 participants to enroll in the program.
• Work directly in approved rehabilitation centers to provide services related to removing barriers to employment.
• Refer customers directly to the PA CareerLink® for post rehabilitation services as part of their treatment plan.
• Responsible for participation tracking and monitoring data entry into CWDS in accordance with activity codes and barrier identification and resolution.
• Assist in the preparation of weekly project reports (participation, placement, etc.).
• Create and maintain an environment that promotes opportunities for customers to hope for the future, accept themselves, and provides tools for facing adversity.
• Provide referred customers with information on recover friendly employers in the region.
• Ensure recording keeping of all customer outreach and contacts through internal tracking systems.
• Oversee participant activities and assist with workshop schedules.
• Provide consistent and comprehensive case management and follow-up.
• Provide individualized assessment of work, family and personal development needs and opportunities.
• Provide referrals to appropriate community service or social service agencies when needed.
• Maintain organized database of clients and keep detailed documentation of all contacts with clients.
• Coordinate participant post exit retention services and accommodate participant work schedules.
• Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract.
• Share information with appropriate staff and/or funding agencies.
• Maintain participant files as specified by contractor.
• Provide support to other workforce development initiatives including but not limited to WIOA Title I.
• Ensure participants follow through with planned activities as outlined in contract with funding agency.
• Ensure that positive outcomes and goals are met as required by contract.

Requirements

• Ability to prioritize tasks and document visits and contacts.
• Demonstrated telephone, computer, and written communication skills.
• Ability to maintain flexibility as needs of contract or contractor require.
• College degree or equivalent experience required.
• A working knowledge of Microsoft Office.
• Valid Driver's License, vehicle and clean driving record required.