Career Counselor (Workforce Development) - SSVF

$48,000 - $50,000/Yr

Jericho Project - New York, NY

Full-time - Entry Level

New York, NY

Ambulatory Health Care Services

About the position

The Career Counselor will provide workforce development services to young adults enrolled in Jericho Project's programs, aiming to help them achieve optimal employment, educational attainment, or other meaningful activities such as paid internships. This role involves close collaboration with the workforce development team, site director, and case management staff to ensure participants meet their employment and educational goals.

Responsibilities

• Manage a caseload of about 60 program participants and assist 40 participants secure employment.
• Provide job retention follow-up and services; assist clients in timely re-placement services and linkage to new jobs; maintain a 35% annual job retention rate in the program.
• Perform intake and assessment, and develop service plans with participants, as appropriate.
• Develop creative client engagement strategies resulting in high participation in the WfO services.
• Conduct, at minimum, weekly outreach to all participants and document work in AWARDS as required.
• Complete employment and educational assessments on all participants both remotely and in person; ensure that assessments are updated regularly as required.
• Identify and refer participants to job training programs; as well as adult literacy programs; college and other higher education programs, as identified in the participant service plans.
• Assist participants in developing a job readiness portfolio, consisting of a resume and cover letter, and assessment of interviewing skills.
• Work closely with WfO's Employment Specialists; respond to job leads within required timeframe; identify and refer participants for matching positions and document work in AWARDS.
• Assist clients in conducting independent job search; identify new job leads as needed and make direct referrals to employers.
• Provide job retention and follow-up services to all employed clients in various settings, i.e., competitive employment, internship, and volunteer work, and document work in AWARDS.
• Access community resources to aid clients in their job search, job retention and/or re-placement efforts.
• Actively participate in case conferencing sessions with the site director and the case management team.
• Regularly attend biweekly program and WfO meetings.
• Maintain and annotate participant information in AWARDS. Provide participant engagement and outcomes reports as required.
• Other responsibilities as assigned and required by the emerging needs of programs and clients.

Requirements

• Bachelor's degree required.
• Knowledge and experience in workforce development, as well as service delivery to low-income families, particularly Veterans, strongly preferred.
• Excellent written and verbal communication skills and advanced computer literacy.
• Experience providing supported employment services to individuals with disabilities is preferred.
• Working knowledge of AWARDS is highly desirable.
• Knowledge and experience in the application of Motivational Interviewing and Person-centered planning preferred.
• Ability to assist 60 job seekers realize desired employment and job retention outcomes.
• Ability to travel throughout the five boroughs is a must.

Nice-to-haves

• Experience in the LGBTQ community (1 year preferred).
• Program development and service delivery experience (2 years required).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance