Career Services Representative - Part Time

Ross Stores - Kokomo, IN

Part-time - Entry Level

Onsite - Kokomo, IN

General Merchandise Retailers

About the position

The Career Services Representative (CSR) plays a crucial role in supporting students' career development and job placement within a designated region. Reporting to the Regional Career Service Manager or Regional Vice President of Career Services, the CSR is responsible for job lead development, interview preparation, and graduate placement. This position involves direct interaction with students to provide coaching, manage externship sites, and ensure compliance with various requirements. The CSR also engages with employers to establish partnerships that facilitate job placements and supports students in their career readiness efforts.

Responsibilities

• Generate new job leads to support multi-campus region
• Build professional relationships within the medical communities served
• Manage personal sales funnel
• Make sales/service calls via phone and/or in person as required
• Convert leads to interviews and job placements
• Identify and resolve employer issues
• Communicate openings to students via phone, by mail, or in person
• Follow-up on all referrals, interviews and placements
• Document activity as required and ensure integrity of data
• Establish market knowledge and properly represent Ross in the community
• Conduct 30/90-day graduate calls
• Initiate and maintain consistent communication with students to support externship and placement
• Manage student requirements/participation in Jr. Meetings, Mini-presentations & Externship Seminars
• Assist students with resume development and career preparation
• Develop working knowledge of students strengths and areas of opportunity and interest in order to market effectively for job opportunities
• Work with students on professional development (i.e. dress, attitude, communication, etc.)
• Demonstrate professional example for students to follow
• Coordinate and review student mock interviews
• Conduct one-on-one meetings with students/graduates as needed (virtual or in person as required)
• Maintain regular contact with unplaced graduates via weekly calls, appointments, etc.
• Identify and develop qualified externship sites and Affiliation Agreements to support students
• Coordinate and confirm student externship assignments
• Collaborate with campus academic leadership to complete externship requirements (Site Approvals, Faculty Phone Checklists, etc.)
• Manage, secure and process documents required
• Manage distribution and compilation of various surveys and meet required metrics
• Assure accuracy of student records and compliance with ABHES requirements
• Manage applicable student records/data in LMS
• Assist with placement verification as needed

Requirements

• Associates Degree from an accredited institution or a Bachelor's Degree preferred
• 1-2 years of proven sales experience and demonstrated results from jobs like outplacement, workforce development, placement/recruiting, public relations, business development, event planning, advertising, marketing, pharma or other sales related positions
• Experience making sales calls and developing relationships and contacts in the community
• Experience managing a personal sales funnel, territory or assigned accounts
• References/Letters of Reference that substantiate achieved sales goals, preferred
• Experience in a post-secondary education setting, preferred
• Protection of student and/or employee privacy is expected in the handling of confidential and/or financial information
• Professional communication skills are required for working at Ross

Nice-to-haves

• Experience in a post-secondary education setting
• References/Letters of Reference that substantiate achieved sales goals

Benefits

• Health, Dental & Vision Insurance
• Paid Time Off
• 401(k)
• Life Insurance
• Tuition Reimbursement
• Monthly Pay - Direct Deposit