Cargo Planner

G2 Secure Staffing - Irving, TX

Full-time

Irving, TX

Administrative and Support Services

About the position

The position involves driving and providing services in a cargo department, ensuring compliance with safety and regulatory standards while maintaining effective communication with clients and colleagues. The role requires a focus on service performance and documentation accuracy, as well as adherence to company policies and procedures.

Responsibilities

• Work with Client Special Services Representatives to ensure all requests for services are met.
• Actively participate in the Safety Management System (SMS).
• Pull assignments or work orders from computer, as needed.
• Complete all reports accurately and in a timely manner.
• Familiarize with all FAA/TSA/Airline/Company regulations.
• Keep supervisor informed of needs and problems in assigned areas.
• Maintain cleanliness of immediate work area and report maintenance needs.
• Escalate issues to Operations Manager immediately.
• Deal courteously and tactfully with fellow employees and passengers if necessary.
• Communicate effectively with fellow employees.
• Maintain all service transactions in the Cargo department tracking program or in the appropriate format for the location.
• Create and generate reports of service performance in locations with the Cargo tracking program software or via manual performance logs.
• Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.
• Complete the appropriate documentation and reports in a thorough and timely manner.
• Project a positive image and respond to inquiries from airlines, staff, and public in a courteous manner.
• Attend meetings and in-services as required.
• Wear proper uniform or business attire as directed by company officials and ensure identification badges are visible.
• Perform other duties as requested.
• Comply with all safety requirements, including using only trained equipment, reporting unsafe conditions, wearing proper PPE, and attending required safety training.

Requirements

• Previous driving experience of tractor trailers, box trucks, buses, etc. preferred.
• Must be 18 years of age or older.
• Must have a home telephone.
• Must have reliable transportation.
• Must have a valid driver's license, commercial license preferred.
• Must have a minimum of HS diploma or GED/Equivalent Required.