Carrier Development Representative

Redwood Logistics - Carol Stream, IL

Full-time - Entry Level

Carol Stream, IL

Truck Transportation

About the position

The Carrier Development Representative plays a vital role in Redwood Logistics by identifying, sourcing, and developing strong business relationships with service providers. This position focuses on maximizing profitability and customer satisfaction while executing operational excellence within the Redwood Multimodal business unit. The representative will engage with carrier partners, negotiate freight rates, and ensure exceptional customer service.

Responsibilities

• Expand knowledge of transportation industry within carrier sales and Redwood operations
• Build and maintain new and current strategic carrier profiles through research and networking
• Actively engage carrier partners primarily by phone, targeting 80+ dials per day
• Build understanding of macro-market conditions and their impact on truckload rates and capacity
• Negotiate freight rates to motor carriers to maximize profitability
• Coordinate available customer freight with available motor carrier equipment
• Provide service and support to motor carriers to build business relationships
• Learn and execute Redwood's level of exceptional customer service and resolve issues timely
• Track and monitor shipments to proactively address issues or delays during transit
• Verify all freight charges and resolve payables discrepancies prior to final payment to motor carrier
• Monitor Bill of Lading discrepancies to ensure proper return of commodity
• Research, contact, and develop new carrier relationships to leverage a portfolio of carrier networks

Requirements

• Excellent communication, networking, negotiation, and problem-solving skills
• Results-driven
• Thrives in a fast-paced environment
• Flexible; ability to change focus quickly to meet market demands
• Sales, foodservice industry, or similar experience a plus

Benefits

• Access to experts and resources for Learning & Development
• Opportunity for internal mobility
• Employee referral bonus program
• Employee Resource Groups (ERGs)
• Annual fundraising and volunteer events
• Paid time off, floating holidays, time off to volunteer and rollover
• Paid parental leave
• Medical, dental, vision and 401k plans (with match)
• Flexible spending account, mass transit and dependent care plans
• Health savings account with annual company contribution
• Short-term and long-term disability; life insurance policies subsidized by company
• Additional benefits including pet insurance, accident care, access to legal advice