Carrier Sales Specialist

Rxo - Charlotte, NC

Full-time - Entry Level

Charlotte, NC

About the position

As a Carrier Sales Specialist at RXO, you will play a crucial role in sourcing, negotiating, and securing carriers to transport freight efficiently and cost-effectively. This position focuses on building strong relationships with carriers and ensuring seamless communication with customers to facilitate high-quality freight movement across North America. You will be part of a dynamic team that values innovation and collaboration, providing ample opportunities for career advancement.

Responsibilities

• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight.
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process.
• Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary.
• Schedule pickup and delivery appointment times, considering factors affecting timeframes such as weather and traffic.
• Follow established procedures regarding HVS and HRC loads to ensure shipment integrity and the RXO brand.
• Accurately maintain and update information in the company's operating systems.
• Conduct research in available databases for potential leads and make cold calls to prospects.
• Track back-end billing and invoicing to ensure that carrier charges are accurate.

Requirements

• 1 year of procurement experience.
• Bachelor's degree or equivalent related work or military experience (preferred).
• 1 year of transportation experience (preferred).
• 2 years of sales or customer service experience (preferred).
• Ability to exercise judgment and discretion while functioning independently within authorized limits.

Nice-to-haves

• Bachelor's degree or equivalent related work or military experience.
• 1 year of transportation experience.
• 2 years of sales or customer service experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Life insurance
• Paid time off
• Tuition reimbursement
• Employee assistance program