Carriqui Hospitality Manager

Hotel Emma - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

About the position

Carriqui is a 380-seat restaurant dedicated to the foods of South Texas, located in a historic building in the Pearl neighborhood. The Hospitality (FOH) Manager will embody the cultural and operational spirit of Carriqui, assisting in daily operations and supervising the Front of House team. This role is crucial for ensuring guest and employee satisfaction while maintaining the operating budget and adhering to standards and legal obligations.

Responsibilities

• Manage a team of front of house staff including training and supervising the team in consistently providing best-in-class service and ambiance
• Coach and develop the team and drive Associate engagement with excellent leadership
• Ensure all areas are staffed and functioning efficiently
• Uphold operating procedures and service and safety standards
• Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained
• Responsible for daily deposits and the correct operation of the POS systems
• Balancing of all daily and nightly cash drawers and POS
• Inventory and maintenance of par levels for front of house items
• Enforce and monitor all health, safety, and sanitation standards in our area
• Assist with catering function management
• Perform other operational duties as assigned by your manager
• Ensure FOH and BOH are properly executing operational excellence and working cohesively in tandem with one another.

Requirements

• Excellent verbal and written communication skills
• Positive work ethic
• Strategic thinker with strong analytical skills
• Confident decision maker that embraces frequent change
• Ability to work well under pressure
• High standards of personal hygiene and appearance
• 2+ years of hospitality experience, high-volume preferred
• At least 2 years of supervisory experience
• TABC & Serve Safe certification

Nice-to-haves

• Bachelor's degree preferred but not required
• Bilingual preferred