Cart/ Desk Security Officer 77027

$28,600 - $28,600/Yr

United Protective Services - Houston, TX

Full-time

Houston, TX

251-500 employees

Administrative and Support Services

About the position

The Cart/Desk Security Officer position at United Protective Services involves ensuring the safety and security of property and individuals in the Houston, TX area. This role is highly customer service-oriented, requiring officers to engage with visitors and maintain a professional demeanor while performing security duties. Officers will conduct regular patrols, monitor security systems, and respond to incidents, all while adhering to established protocols and maintaining detailed reports.

Responsibilities

• Protect property from theft or damage, or persons from hazards or interference.
• Enforce property rules and regulations designed to prevent breaches of security.
• Conduct patrols of the property checking for irregularities and inspecting protection devices and fire control equipment.
• Monitor CCTV and access control systems, where available.
• Maintain strict control and accountability for all assigned keys and badges.
• Responsible for maintenance and daily inventory of all equipment issued.
• Write detailed and accurate daily reports of incidents or irregularities for submission to the customer; utilize a mobile tour application for reporting, where available.
• Maintain a thorough knowledge and understanding of the property's post orders; follow instructions as documented in the post orders.
• Remain alert for the presence of unauthorized persons, trespassers, and/or security violations.
• Approach suspicious persons, escort trespassers off the property and call the police, if needed, following protocol for issuing a criminal trespass notice.
• Assist visitors and customers by answering questions and giving directions; maintain a high level of professionalism and customer service.
• Exercise judgment and use discretion in dealing with emergencies and security violations encountered.
• Determine whether the first response should be to intervene directly, keep the situation under surveillance, or report the situation to the appropriate authority.
• Follow up on all customer and management requests.
• Communicate effectively with United Protective Services Security leadership team, property management, and teammates.
• Complete all assigned training, keep required certifications current.

Requirements

• Must be able to perform rigorous foot patrol duties for an entire shift.
• Essential duties require the ability to stand, stoop, bend, climb stairs, and walk for an extended period.
• Must be able to operate telephones in a professional manner.
• Ability to solve practical problems and deal with a variety of concrete variables in situations.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Must be able to multi-task, prioritize and work in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficient in the use of basic computer knowledge.
• Strong attention to detail.
• Ability to handle sensitive and confidential information.

Benefits

• Competitive pay starting at $13.75 per hour.
• Full-time employment with consistent hours.