Shawnee Mission Medical Center - Shawnee, KS
posted about 2 months ago
The Case Management Assistant (CMA) at AdventHealth Shawnee Mission plays a crucial role in supporting the social workers and case managers in their discharge planning responsibilities. This full-time position operates during the day shift, Monday through Friday, and involves a variety of tasks aimed at ensuring a smooth transition for patients from the hospital to their next level of care. The CMA is responsible for responding to resource requests for case management assistance from physician offices and community agencies, arranging transportation for patient discharges, and ordering Durable Medical Equipment (DME) as needed. Additionally, the CMA communicates with nursing units regarding the status and timing of patient discharges, ensuring that all necessary documentation is completed in a timely manner according to regulatory requirements. The CMA will also meet with patients and their families to assist with follow-up appointments and provide necessary information regarding their discharge. This role requires a high level of organization and prioritization skills, as the CMA must manage multiple tasks efficiently while maintaining a focus on patient care. The position involves cross-training with the Intake Planner to provide assistance and coverage when necessary, and participation in department staff meetings and performance improvement activities is expected. The CMA is expected to demonstrate a commitment to teamwork, honesty, and positive outcomes, while also supporting the mission and values of Shawnee Mission Health. Overall, the Case Management Assistant is integral to the hospital's continuum of care, working collaboratively with staff to facilitate patient discharges and ensure that patients receive the resources they need for a successful recovery.