Case Management Specialist - Advanced Practice

Compass Connections - Denver, CO

Full-time - Mid Level

Denver, CO

About the position

The Case Management Specialist - Advanced Practice role at Compass Connections involves providing critical support and intervention for children and families in crisis. This position requires a strong background in social work, psychology, or related fields, with a focus on case management and crisis intervention. The specialist will maintain a caseload, ensure compliance with regulatory guidelines, and engage with families to promote safety and well-being. The role also includes significant travel and the need for effective communication in both English and Spanish.

Responsibilities

• Meet all federal and state regulatory guidelines and standards applicable to this position.
• Maintain a case load in accordance with agency policies and procedures and licensing and contract standards.
• Participate in workshops, seminars, education programs, and other activities that promote professional growth and development.
• Independently maintain a minimum number of weekly contacts with children and families.
• Exercise independent discretion and judgment to continually assess ongoing changes in behavior, circumstances, or conditions that may affect child safety.
• Provide feedback, support, and consultation to crisis line staff to ensure appropriate responses to crisis calls and follow-ups are conducted as needed.
• Engage and involve children and their sponsors in the casework process.
• Utilize professional judgment and experience to assess and document progress that children and their family/sponsors make toward risk reduction and positive case outcomes.
• Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing, and/or contract requirements.
• Participate in weekly case staffing with case managers, case aides, and contracted staff in the assigned region.
• Work evenings, weekends, and holidays as needed or requested.
• Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
• Maintain confidentiality in all areas of the service population and program operations.
• Maintain Compass Connections professional and ethical standards of conduct.

Requirements

• Bachelor's degree from an accredited program/university in social work, psychology, criminal justice, sociology, or related field of study.
• Three years of related experience in crisis intervention and case management for those with a relevant degree; or seven years of related experience for those without a degree.
• Certifications in Integrated Case Management, First Aid, CPR, and Emergency Behavior Intervention.
• Demonstrated ability to communicate effectively in writing and verbally in English and Spanish.
• Ability to work collaboratively with other staff members, service providers, and professionals.

Nice-to-haves

• Graduate degree in social work, criminal justice, sociology, or a related field of study from an accredited program/university.
• Experience working with immigrant populations and child welfare.

Benefits

• Professional development opportunities
• Diversity and inclusion initiatives
• Health and wellness programs