Case Manager (10 Months, 0.8 FTE) - Oakland Academy of Knowledge (2025-26)

About the position

The Case Manager position involves performing a variety of highly difficult, technical duties requiring excellent communication skills. The role utilizes specialized knowledge and independent judgment involving frequent and responsible public contact. The Case Manager is responsible for planning, organizing, and coordinating a program for providing case management services to students in various career vocational education or other education programs.

Responsibilities

• Perform a variety of highly difficult, technical duties requiring excellent communication skills.
• Utilize specialized knowledge and independent judgment involving frequent and responsible public contact.
• Plan, organize and coordinate a program for providing case management services to students in various career vocational or other education programs.
• May train and direct assigned staff and participate in the interview and selection of new employees.
• Process personnel records and make recommendations concerning staffing utilizing District policies and procedures.
• Plan and implement a comprehensive program of needed services for students in association with the appropriate District department and various Federal, State and local agencies.
• Work with site staff to monitor the attendance, grades and work of students.
• Conduct research, analyze data and compile reports to improve the effectiveness of the case management services.
• Provide assistance in problem solving related to economic needs.
• Organize parent support groups and provide assistance for vocational training or counseling services.
• Make home visits as required.
• Attend meetings within the District and with outside agencies to provide for the mutual assistance and support for individuals enrolled in various career vocational education programs or other District education programs.
• Promote educational programs, cooperation, conflict resolution, self-esteem, goal setting, academic achievement and attendance to identified students.
• Operate a computer to input, output, update, and access a variety of records and information.
• Provide excellent customer service by establishing positive relationships with community agencies and organizations, District personnel and others.
• Promote teamwork by sharing knowledge, cooperating with others, participating in meetings and work groups, and supporting the goals and objectives of the District.
• Communicate with students, parents, teachers, District personnel, and outside organizations to coordinate activities, exchange information, determine needs, and resolve issues or concerns.
• Perform related duties as assigned.

Requirements

• Any combination of education, training and/or experience equivalent to: a Bachelor's Degree plus related courses, and three years of relevant experience.
• Valid California driver's license.
• Employment eligibility that may include fingerprints, Tuberculosis and/or other employment clearance.