Case Manager - Community Connection

Southwest Key Programs - Goshen, NY

Part-time - Entry Level

Goshen, NY

Social Assistance

About the position

The Case Manager - Community Connection is responsible for managing client assessments and service plans, ensuring comprehensive case files are maintained in accordance with Southwest Key Programs' policies. This role requires flexibility in scheduling, including evening and weekend work, and participation in an on-call rotation to support program services.

Responsibilities

• Conduct initial intake with client and family/guardian.
• Ensure the timely completion of all Intake paperwork, Assessments, and Service Plans in accordance with Southwest Key Programs (SWK) policy.
• Ensure all documentation is completed and entered into SWK database within 48 hours of completion of the service.
• Maintain physical and web-based client files.
• Establish and maintain therapeutic relationships with clients and families.
• Provide crisis intervention for clients and their families as needed.
• Provide home visits with clients and families per the program service schedule.
• Ensure clients are offered all components or services offered at the program.
• Provide advocacy specified by Southwest Key Programs and contract guidelines.
• Link families to natural and professional support services as needed.
• Follow-up on all evaluations and assessments of the child's progress in accepted interventions.
• Maintain connection with school, and other community partners as needed.
• Attend and participate in all required professional trainings and workshops.
• Maintain open and consistent communication with Program Director or designee, clinician, and other team members.
• Transport clients to program activities, school hearings or other treatment meetings as needed.

Requirements

• Bachelor's degree in Behavioral Sciences, Human Services, Social Service or related field with two (2) years' experience working with at risk youth and their families; may include part time, volunteer or internship experience.
• Must be computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel) and a variety of online database systems.
• Required to work a flexible schedule to facilitate program services.
• Works well independently and as an effective team member.
• Cleared background check from appropriate entity.
• Must possess a valid state driver's license, registration and maintain state mandated car insurance.
• Must be at least 21 years of age at the time of hire.
• Possess good verbal and writing skills.