Case Manager/Family Support Worker

$49,920 - $49,920/Yr

Nfi Massachusetts - Danvers, MA

Full-time - Entry Level

Danvers, MA

About the position

NFI Massachusetts Inc. is seeking a Case Manager/Family Support Worker for its Foundations for Families program. This role involves providing home-based treatment, community outreach, comprehensive assessment, counseling, case coordination, and crisis intervention services for youths and families with significant social, emotional, behavioral health, medical, or trauma-related needs. The position requires lived experience as a caregiver and aims to support families in navigating child and family serving systems while maximizing their strengths and avoiding out-of-home placements.

Responsibilities

• Conduct intakes for new referrals to the program.
• Educate and support caregivers in navigating systems of care and accessing appropriate care for their child/grandchild/etc.
• Assist and support caregivers in problem-solving and advocacy skills.
• Assist in locating and accessing resources.
• Support caregivers in developing strategies for self-care and identifying respite care providers.
• Provide in-the-moment modeling and coaching to increase parenting skills and sense of competency.
• Create a strength-based client-focused assessment and treatment planning with guidance from youth, family, caregivers, and other supports.
• Provide individual and family therapeutic supports as defined by the client's service plan.
• Work collaboratively with the clinician and/or other members of the treatment team.
• Facilitate and/or participate in case conferences and treatment meetings as appropriate.
• Write necessary progress notes, aftercare plans, service plans, and reviews as defined by the program contract.
• Transport clients as needed to court, appointments, and home visits.
• Assist other staff in crisis prevention and crisis management.
• Perform all duties in accordance with the agency's policies and procedures.

Requirements

• Must have lived experience as a parent/caregiver of a youth with significant social, emotional, behavioral health, medical, or trauma-related needs.
• Bachelor's degree preferred.
• Flexible schedule including evening and weekend availability.
• Excellent interpersonal, organizational, and writing skills required.
• Valid driver's license as travel is required.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Retirement Plan
• 3 weeks paid vacation time
• Tuition reimbursement up to $2500 per fiscal year