Volunteers of America - South Gate, CA
posted about 2 months ago
The Case Manager Generalist at Volunteers of America Los Angeles plays a crucial role in providing case management services to clients classified as low acuity. This position serves as the primary point of contact for coordinating services and care for assigned clients, ensuring that they receive the necessary support to improve their life situations. The Case Manager Generalist is responsible for managing a caseload of individuals who require a diverse range of human services resources, and they are tasked with delivering the full spectrum of services available to these clients. In this role, the Case Manager Generalist conducts comprehensive screenings and assessments with individuals or families to gather essential information regarding their functional, environmental, psycho-social, financial, employment, housing, educational, and health needs. By assessing the barriers that clients face, the Case Manager develops tailored case plans that address both short- and long-term needs. This involves coordinating individualized planning with clients to ensure that their identified needs are met effectively. Additionally, the Case Manager Generalist is responsible for linking clients to services and support systems, facilitating case conferences with residents, consulting with the service team, and monitoring the progress of clients on their case plans. They act as advocates for clients before various bodies, including judicial, community, social service, and administrative entities, and may facilitate support groups to encourage client participation in their own care. This position is vital in helping clients navigate the complexities of social services and achieve their personal goals.