Case Manager - Grant - Behavioral Health/Medical

About the position

The Case Manager at El Rio Health Center plays a crucial role in the patient care team by providing direct case management for assigned patients. This position aims to enhance patient care, improve quality of life, and ensure treatment compliance. The Case Manager acts as a liaison and advocate for patients and their families, facilitating timely and quality services from the healthcare team and community agencies. The role aligns with El Rio's mission to provide comprehensive, affordable, and accessible healthcare to all individuals in need.

Responsibilities

• Provide direct case management for all assigned patients.
• Act as a liaison and advocate for patients and their families.
• Ensure timely delivery of quality services from the patient care team.
• Collaborate with government and community agencies to support patient needs.
• Monitor patient progress and track clinical outcomes.
• Maintain patient confidentiality and advocate for patients' rights.

Requirements

• Bachelor's degree in social work, Psychology, Sociology, Public Health, or a related field from an accredited college or university.
• One year of experience in human services, behavioral health, or case management, preferably in a healthcare environment.
• Current CPR certification from an accredited certifying body.
• Reliable transportation for operational reassignments during work hours.
• Valid driver's license and compliance with Arizona vehicle insurance requirements.
• Obtain and maintain Certified HEAPlus user certification with AHCCCS upon employment.
• Gain and maintain certification as a Certified Application Counselor for the ACA within six months of employment.

Nice-to-haves

• Master's degree in social work, Psychology, Sociology, Public Health, or a related field from an accredited college or university.
• Three years of experience in human services, behavioral health, or case management, preferably in a healthcare environment.
• Bilingual in English and Spanish, with proficiency in speaking, reading, and writing.

Benefits

• Competitive salary based on qualifications.
• Reasonable accommodations for individuals with disabilities.
• Diverse and inclusive work environment.
• Opportunities for professional development and training.