Case Manager-Health Promotion

$42,640 - $42,640/Yr

Lutheran Social Services Of The Southwest - Tucson, AZ

Full-time - Entry Level

Tucson, AZ

About the position

The Health Promotion Case Manager at Lutheran Social Services of the Southwest (LSS-SW) is responsible for developing and implementing health-focused programs aimed at improving the well-being of refugees and ORR-eligible individuals in Tucson. This role involves collaboration with various stakeholders to facilitate access to healthcare services and provide culturally appropriate health resources, ensuring that clients can navigate health-related systems effectively.

Responsibilities

• Provide case management support, helping refugees navigate state and local systems independently.
• Schedule and coordinate healthcare services, transportation, and interpretation for clients.
• Advocate for culturally and linguistically appropriate healthcare services.
• Track client outcomes, prepare reports, and gather data on service delivery and program impact.
• Design health programs focused on preventive care, education, and healthcare access.
• Lead health education workshops, community outreach, and events for wellness promotion.
• Develop educational materials and refer clients to screenings, vaccination drives, and other health events.
• Build and maintain partnerships with community agencies, healthcare providers, and government agencies.
• Attend community meetings, health fairs, and networking events as an advocate for refugee health needs.
• Maintain professional credentials and ensure adherence to safety protocols.

Requirements

• High school diploma or GED required.
• Bachelor's degree (B. A.) from a four-year college or university in social work, sociology, psychology, or a related field preferred.
• Experience in case management.
• Working with diverse communities, especially refugees, preferred.
• Experience in health promotion/administration and ability to advocate for culturally appropriate healthcare.
• Strong interpersonal and organizational skills.
• Ability to collaborate with diverse individuals in a multicultural environment, collaborating with people from diverse backgrounds non-judgmentally.
• Commitment to promoting client-centered service and respect for diversity in all interactions.
• Negotiation and conflict resolution skills.
• Ability to manage time effectively, work independently, and manage confidential information with discretion.
• Proficient with computers and related business electronics, systems, and software, including Microsoft Office products.
• Professional communications in all forms, strong customer service skills, effective listening, ability to ascertain needs, and exercise good judgment.

Nice-to-haves

• Experience in health promotion/administration and ability to advocate for culturally appropriate healthcare.