Case Manager I -per diem Social Worker

Brigham and Women's Hospital - Dover, DE

Dover, DE

Hospitals

About the position

Wentworth-Douglass Hospital remains among the nation's top hospitals for patient experience as a recipient of the Healthgrades 2023 Outstanding Patient Experience Award for the tenth consecutive year. Wentworth-Douglass Hospital is renowned as one of the largest acute care hospitals in the Seacoast region of New Hampshire and Southern Maine. At Wentworth-Douglass, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness and professional growth.

Responsibilities

• Demonstrates competency in providing clinical social worker services to inpatients, outpatients, family, staff and community members.
• Conducts patient and family counseling to enhance their ability to cope effectively.
• Provides education/support to community groups and/or staff.
• Initiates advance care planning with patient and family.
• Provides day-to-day supervision for social work interns doing field placements.
• Provides assessment and referral for DCYF and BEAS.
• Provides assessment and referral for cases of domestic violence.
• Provides counseling/support to birth mothers in adoption cases.
• Responds to traumatic events and provides crisis intervention.
• Provides grief support/counseling as the situation dictates.
• Provides assessment and support to patients receiving palliative care.
• Provides ongoing intervention and support to the patient/family unit in the outpatient setting.
• Conducts psychosocial assessments and brief interventions.
• Develops and implements discharge plans.
• Establishes a plan of care for patients in the outpatient setting.
• Acts as a liaison between family and healthcare team.
• Keeps necessary staff informed of high risk/problematic cases.
• Provides training and education to hospital staff.
• Facilitates completion of Advance Directives.
• Practices in accordance with professional code of ethics.
• Develops and advocates for discharge plan or the outpatient plan of care.
• Conducts patient, family and team conferences when needed.
• Addresses issues identified in treatment plan with family.
• Conducts efficient and timely discharge planning.
• Participates in daily rounds as appropriate.
• Provides information and referrals for Federal, State and community resources.
• Collaborates and advocates with multiple community agencies, the hospital, and the outpatient team.

Requirements

• One year in healthcare setting.
• Master degree in Social Work from an accredited college or university.
• Knowledge of medical terminology.
• Ability to organize time and establish priorities.
• Ability to communicate in written, electronic, and verbal formats.
• Ability to make effective judgments and decisions based on objective criteria.
• Ability to work in a stressful environment and handle sensitive issues.
• Ability to maintain confidentiality.
• Calm, reassuring, empathetic demeanor.
• Flexibility and professionalism in interaction with people at all levels.
• Ability to work with a wide range of patient conditions, personalities, and cultures.
• Ability to provide good internal and external customer service.
• Ability to operate a computer.

Nice-to-haves

• Two years experience including recent experience in acute health care setting.
• LCSW, membership in professional organization.