Case Manager, LEAD Program
The People Concern - Los Angeles, CA
posted 16 days ago
About the position
Law Enforcement Assisted Diversion (LEAD) is a community-based diversion approach with the goals of improving public safety, and reducing unnecessary justice system involvement of people who participate in the program. In a LEAD program, law enforcement officers exercise discretionary authority at point of contact to divert individuals to a community-based, harm-reduction intervention for law violations driven by unmet behavioral health needs. There are certain core principles to LEAD that are essential to achieve transformative outcomes. These include LEAD's harm reduction/Housing First framework, which requires a focus on individual and community wellness, rather than an exclusive focus on sobriety; and police officers and sergeant involvement as meaningful and positive meaningful partners in program design and operations. The People Concern's LEAD Team Case Manager will perform a variety of tasks to assist justice-involved homeless individuals in being diverted before arrest into an intensive case management strategy. The Case Manager will work closely with each individual to develop individualized service plans, embracing harm reduction, housing first and trauma informed approaches.
Responsibilities
- Utilize harm reduction, social, environmental, and motivational strategies to support clients, in collaboration with clinicians, other counselors, case managers, and support staff
- Assist participants in entering service programs, including support with scheduling, attending, and keeping appointments, and providing transportation to and from appointments
- Perform street outreach to identified homeless persons working with the team to engage in services and accept treatment/services from the program staff
- Provide crisis intervention, basic services, and short-term and long-term case management services to currently homeless and previously homeless housed individuals
- Develop effective, trusting relationships with clients with a focus on facilitating their move towards independence
- Complete all charting in a timely manner
- Work to remove barriers to permanent housing; e.g., acquisition of identification, legal aid, benefits assistance, life skills acquisition
- Maintain and record accurate electronic records, client files, and statistical information
- Attend all case conferences, staff meetings, and required trainings
- Work as part of a larger interdisciplinary team
- Provide information, referrals and social services advocacy
- Network with agency and outside service providers, ensuring client access to appropriate resources
- Accompany participants to court or legal hearings to support and advocate on their behalf
- With clinical support, write letters to court to provide proof of engagement in LEAD program
- Collaborate and communicate effectively with police officers and local hospital staff to reduce police contact and Emergency Department visits by targeted population
- Other duties as assigned
Requirements
- B.A. or equivalent experience
- Minimum of two (2) years of experience providing case management to individuals experiencing homelessness
- Demonstrated knowledge of issues faced by population served (homelessness, serious mental illness, substance addiction, and physical health problems)
- Knowledge of the justice system a plus
- Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record
Nice-to-haves
- B.A.
- Experience in harm reduction setting
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning (403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short- and Long-Term Disability
- Voluntary Pet Insurance
- Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
- The People Concern University & Certificates
- Corporate Discounts
