Case Manager Level 2

About the position

At Rise, we believe that everyone deserves opportunities to live a life filled with purpose and pride. In our employment, housing, and life-enrichment services, we support people to set and achieve their personal goals. As a nonprofit, every Rise team member is driven by our mission. That shared commitment is the foundation of a workplace that embraces a culture of learning and growth by offering extensive training, competitive salaries, and a fun work environment. We are an inspiring leader in disability services that wants to make a real difference in people’s lives! The Case Manager Level 2 provides program support and service coordination for people served in our Life Enrichment Day Support Services Program. Working with persons with disabilities, the Care Coordinator provides community integration and inclusion through recreation, skill-building, education, and job exploration, including positive approaches to learning, systematic instruction, behavioral intervention, case management, and self-care needs. This position also provides transportation services for individuals as needed. The Case Manager Level 2 position is an excellent opportunity if you are passionate about working with persons with various disabilities. This role is a great pathway opportunity for persons aspiring for careers in Social Work, Human Services, and/or Health Care.

Responsibilities

• Provide comprehensive case management and person-centered support services to a caseload of around 30 individuals.
• Be the first point of contact for service needs for individual's care team.
• Assist individuals with personal care such as support in the restroom, completing transfers, and feeding.
• Celebrate and inspire personal growth for the people you support as they work toward their goals.
• Assist with training Direct Support Professionals on the needs of persons supported.
• Create and maintain meaningful person-centered outcomes while meeting licensing standards.
• Complete documentation accurately in the case management system.
• Complete 245D paperwork for the people served on the caseload.
• Coordinate semi/annual team meetings for persons served.
• Serve as (and is qualified for) designated coordinator role under 245D.
• Support supervisors/managers with billing-related processes.
• Train/mentor Case Manager I.
• Serve as a case manager for people in multiple service lines.

Requirements

• Have either a high school diploma or GED and 3 years of direct care experience; AA Degree and 2 years of experience; or a bachelor's degree and 1 year of experience.
• Degree in Human Services or other related fields preferred.
• 1 - 5 years of experience as a Case Manager.
• Previous experience working with persons with disabilities preferred.
• Experience working with 245D and CARF licensing is a plus; but not required.
• Positive, dependable, and good time management skills.
• Proficient with Microsoft Office software (Outlook, Word, etc.) and Case Management software.
• Familiarity or willingness to learn systems of AAC (adaptive communication) and assistive technology in areas of software, hardware, and mobility.
• A valid driver's license and ability to pass DHS (Rule 11) and MVR background checks required.
• Ability to lift and carry up to 25 pounds daily.

Benefits

• Wage: $20.40 – $21.42 per hour depending on qualifications.
• Medical insurance - single employee coverage less than $90/month.
• Dental insurance less than $17/month.
• Vision insurance.
• 401(k) with a 100% vested employer match.
• Rise sponsored Basic Life & AD &D insurance.
• Voluntary Life, Short Term, and Long-Term Disability Insurance.
• Flexible Spending Account (FSA).
• Tuition reimbursement and Rise sponsored trainings (i.e., CPR, First Aide, and more) to help you be successful in your role.
• Employee Assistance Program.
• Paid Time Off (PTO) starts at 16 days during your first year, plus 2 floating holidays and serious health condition PTO.
• Employee resource groups (i.e., DEI, LGBTQ+, recognition and more).
• A fun team environment that supports your professional development and opportunities for career advancement.
• Rise is a PSLF-eligible employer. Your qualified student loan balance may be forgiven after 120 covered payments.