Case Manager - Long Island City / Queens
$50,000 - $50,000/Yr
Dt2.0 - New York, NY
posted 2 months ago
Full-time - Mid Level
New York, NY
Food Services and Drinking Places
About the position
The Case Manager position in Long Island City/Queens involves providing support and assistance to residents in a housing program. The role focuses on conducting assessments, developing individualized service plans, and ensuring compliance with program standards. The position is ideal for individuals who are bilingual and have a passion for helping diverse populations, including those from the LGBTQAI community.
Responsibilities
- Participate in the intake of people for admission to the housing program by conducting review of documentation and registration of client details.
- Conduct at least semi-annual assessments of residents following the development of the initial assessment.
- Develop initial individualized service plans with residents based on their desires, needs, and strengths.
- Review service plans at least quarterly and revise as necessary according to the resident's goals and progress.
- Ensure that objectives and services/methods in the service plan are relevant to the resident's goals.
- Provide direct assistance to residents in daily life skill areas where they may need training.
- Record the progress of residents within required documentation systems and collaborate with other program team members to resolve client issues.
- Make referrals of residents to local supportive service providers.
- Respond to resident crises, emergencies, and situations requiring immediate staff involvement.
- Ensure program operations meet quality standards and comply with all regulations.
Requirements
- Experience working with people facing health, housing, and poverty issues.
- Knowledge of Office Programs and other database programs.
Nice-to-haves
- Bilingual skills are preferred.
- Experience working with LGBTQAI populations is a plus.
Benefits
- Opportunities for growth within the organization.
- Supportive work environment for individuals with criminal records.
