Case Manager - Personal Injury

$72,800 - $93,600/Yr

Omega Law Group Pc - Beverly Hills, CA

Full-time - Mid Level

Beverly Hills, CA

Professional, Scientific, and Technical Services

About the position

The Case Manager at Omega Law Group plays a crucial role in supporting clients through the personal injury claims process. This position involves guiding clients from the initial consultation to case resolution, ensuring they receive the necessary support and assistance throughout their journey. The Case Manager will be the primary point of contact for clients, responsible for managing case files, maintaining communication, and coordinating medical treatment.

Responsibilities

• Conduct initial consultations with clients to gather case details and relevant information.
• Oversee all pre-litigation aspects of personal injury cases, managing files from intake to disbursement.
• Maintain organized and updated client files, including document management.
• Collect necessary evidence, documentation, and information pertaining to each case.
• Investigate and establish liability, including obtaining witness statements and photographic evidence.
• Coordinate medical treatment and provide recommendations for care.
• Gather and organize medical records.
• Maintain regular communication with clients, providing updates on case progress via text and phone calls.
• Schedule and remind clients of medical appointments.
• Assist clients in navigating the healthcare system and obtaining necessary treatment.
• Initiate insurance claims and manage Medi-Cal/Medicare/Private Insurance Liens.
• Prepare legal documents and paperwork related to each case.
• Interact with a wide array of entities and individuals, including but not limited to clients, attorneys, and medical providers.
• Provide mentorship and training to case manager assistants.

Requirements

• Proven experience in case management, preferably within personal injury law.
• Ability to navigate high-volume workloads in a fast-paced environment, with a talent for embracing and adjusting to change.
• Excellent customer service skills and demonstrate authentic empathy and compassion towards clients.
• Exceptional communication and interpersonal skills for heavy client contact.
• Strong attention to detail and exceptional organizational skills and capacity to manage multiple tasks efficiently.
• Excellent follow-through to meet multiple deadlines.
• Ability to work collaboratively in a team environment, as well as independently with minimal supervision.
• Demonstrate problem-solving skills and the ability to think critically in a variety of situations.
• Proficiency in case management software and Microsoft Office Suite.
• Familiarity with medical and insurance terminology is a plus.
• Proficiency in Spanish is desirable; candidates fluent in Spanish are encouraged to apply.

Benefits

• Competitive compensation
• Opportunities for growth