Case Manager - Superior, WI

$53,700 - $72,600/Yr

Humana - Superior, WI

Full-time - Entry Level

Remote - Superior, WI

Insurance Carriers and Related Activities

About the position

Humana is seeking a Social Worker/Case Manager, also known as a Community Resource Coordinator (CRC), to join the Inclusa team. This role focuses on providing comprehensive social service care management for frail elders and adults with intellectual, developmental, or physical disabilities who qualify for Wisconsin's Family Care program. The CRC will partner with colleagues to ensure members receive top-quality care and support in their daily lives, helping them achieve their personal goals and navigate community resources.

Responsibilities

• Partner with Health and Wellness Coordinator (RN) to collaborate on member care plans.
• Perform face-to-face social-related assessments for members upon enrollment and every 6 months thereafter.
• Coordinate and track quarterly face-to-face visits and monthly phone contacts with members.
• Participate in the development and ongoing review of the member's plan of care.
• Lead initiatives related to social, community integration, employment, housing, and non-health related issues.
• Educate members on prevention and wellness, and mitigate risks as assessed.
• Document activities and complete required paperwork.

Requirements

• Four-year bachelor's degree in Human Services or related field with one year of experience working with Family Care target populations, or a four-year bachelor's degree in any other field with three years of related experience.
• Experience working with frail elders and adults with intellectual, developmental, or physical disabilities.

Nice-to-haves

• Certification in social work

Benefits

• Health benefits effective day 1
• Paid time off, holidays, volunteer time, and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities