Case Manager Supervisor - Brooklyn

$65,000 - $65,000/Yr

Urban Strategies

Full-time - Mid Level

1-10 employees

Social Assistance

About the position

The Case Manager Supervisor at Urban Strategies, Inc. is responsible for overseeing a team of case managers who work directly with shelter clients to support their journey towards independence. This role involves providing guidance in independent living skills, assisting with housing searches, and connecting clients to public benefits and job opportunities. The supervisor will also establish relationships with medical institutions and community organizations to ensure a steady referral base for clients.

Responsibilities

• Complete CARES Assessment within 48 hours of client entrance.
• Complete Cares Assessment and Independent Living Plan.
• Identify clients' needs and tasks in accordance with the CARES Independent Living Plan.
• Write clear progress notes on a weekly or bi-weekly basis, outlining the client's progress related to tasks provided during the Independent Living Plan review.
• Assist in scheduling all medical and/or mental appointments when needed.
• Follow-up with clients and other social service professionals regarding client needs including medical, drug treatment, mental, emotional, alcohol treatment, and educational needs.
• Assist clients in opening social services cases (e.g., Public Assistance, Social Security Disability, Social Security Insurance, and Unemployment benefits).
• Provide referrals to educational institutions, domestic violence counseling, Public Assistance, and job training/placement agencies.
• Provide bi-weekly case conference notes to the Program Director.
• Attend monthly case conference meetings.
• Seek and provide assistance with the housing search.
• Attend all training, workshops, and conferences.
• Follow-up with all referrals.
• Follow all policies and procedures of the agency and funding sources.
• Manage weekly file review and compliance check.
• Review IOP scale.
• Notify proper first responders for all emergencies.
• Create and submit all incidents to the Program Director and funding source.
• Inspect units on a daily or weekly basis.
• Escort clients to housing referrals when needed.
• Create and submit violations as needed to the funding source.
• Attend all required job training.
• Participate in fundraising efforts of the company.
• Perform all other tasks as needed.

Requirements

• Bachelor's degree in Social Services or related fields.
• Associate Degree with at least four years of Case Management experience working with economically disadvantaged populations.
• Strong written and verbal communication skills.
• Bilingual Spanish verbal and written fluency desirable (not mandated).
• Demonstrates communication skills and multicultural sensitivity.
• Proficient in data entry (Microsoft Office Suite) and internet search.
• Valid Driver's license.
• Supervising experience.

Nice-to-haves

• Supervising experience of 3 years (Preferred)

Benefits

• Full-time position with a salary of $65,000 per year.
• Opportunity to work in a meaningful role supporting the community.