Case Manager Supervisor

Stony Brook University - Stony Brook, NY

Full-time - Mid Level

Stony Brook, NY

Educational Services

About the position

The Case Manager Supervisor at Stony Brook Medicine plays a crucial role in providing clinical services to patients while ensuring efficient resource utilization and overseeing staff performance. This position requires strong communication skills and a commitment to excellence in patient care, as well as active participation in performance improvement activities and collaboration with multiple departments to achieve shared goals.

Responsibilities

• Support efficient use of resources.
• Oversee staff performance including new staff orientation.
• Knowledge of Utilization Review and Length of Stay (LOS).
• Review high-risk complex cases.
• Input into transitional care.
• Oversight of department systems and processes.
• Provide direction and guidance to staff for roles and responsibilities.
• Educate staff with new processes.
• Provide input on performance of other disciplines within the department.
• Contribute to department budget discussions.
• Collaborate with multiple departments on shared goals.
• Support the financial goals and strategic plans of the hospital.
• Demonstrate continued knowledge and commitment to professional growth in Care Management.
• Participate in performance improvement activities, staffing analysis, weekend activities, and data collection as directed by the department.
• Maintain a high level of patient/customer service.
• Provide unit coverage as indicated.
• Perform all other duties as assigned.

Requirements

• NY State RN License.
• Master's Degree.
• Minimum five years acute care experience.
• Experience in Care Management.
• Certified RN, CM or CDI.
• Working knowledge of Inpatient Status, Observation, RAC, Cert, MAC.
• Understanding of discharge planning including barriers to discharge.
• Experience with Unit Rounds.
• Knowledge of transitional care.
• Interview skills/high level CSR service with demonstrated leadership experience.
• PRI Certified.
• Weekday and weekend flexibility, day and evening rotation as needed.

Nice-to-haves

• Other certifications for RN (e.g., Quality, MCG).
• Recent tertiary care experience.
• Experience in database systems (e.g., Excel, Word, Access) and hospital systems.
• Working knowledge of MCG and/or Interqual criteria.
• Ability to track, trend, and analyze reports with documentation.
• Managed Care or IPRO experience.
• Knowledge of regulatory requirements (e.g., CMS, OBS, Two Midnight Stay, EMTALA).
• Previous leadership experience.
• Bilingual.

Benefits

• Commensurate salary based on experience.
• Full-time position with day shift hours (8:00 AM - 4:30 PM).
• Opportunities for professional growth and development.