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Case Manager Supervisor
$45,000 - $50,000/Yr
Westhab - Far Rockaway, NY
posted about 2 months ago
Full-time - Mid Level
Far Rockaway, NY
Social Assistance
About the position
The Case Manager Supervisor/Senior Case Manager will oversee the case management team in a homeless shelter, ensuring effective problem-solving and alignment of strategies with other departments. This role involves managing intake processes, developing assessments, and ensuring quality casework services to support program participants in achieving their service plan goals.
Responsibilities
- Manages intake and develops a comprehensive assessment for all new participants.
- Develops systems to guarantee the quality and efficiency of casework services.
- Ensures that staff appropriately identifies the needs of the clients, provides appropriate referrals, and ensures case manager follow-up with resources.
- Ensures assessments, service plans, and interactions with clients are appropriately documented.
- Reviews all required case management documentation and any data collection tools in use.
- Responsible for the supervision of service staff.
- Ensures clear, concise, and professional interventions consistent with the Agency's policies and procedures and evidence-based practices.
- Responsible for building collaboration with community service providers.
- Maintains all required documentation/reports and submits all in a timely manner.
- Provides crisis intervention and stabilization as needed.
- Identifies program needs and makes recommendations.
- Performs related tasks as assigned.
Requirements
- Must have LMSW with 3 years of relevant experience and supervisory experience.
- Ability to work some evenings and occasional weekends as needed.
- Excellent and demonstrated writing ability.
- Strong assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development experience preferred.
- Advanced knowledge of MS Word, Excel, and database management skills.
- Must have own car and valid NYS driver's license required.
Nice-to-haves
- Fluency in Spanish is highly desirable.
