Case Manager / Supports Planner

$47,000 - $47,000/Yr

Wj Community Integration Services - Germantown, MD

Full-time - Entry Level

Remote - Germantown, MD

About the position

The Case Manager/Supports Planner at WJ Community Integration Services (WJCIS) is responsible for supporting vulnerable populations through person-centered planning and advocacy. This role involves connecting individuals to community services, ensuring they receive the necessary supports to live safely in their communities. The position requires a proactive approach to case management, focusing on the needs of participants and facilitating their access to various programs.

Responsibilities

• Develop person-centered plans that encompass program and community services.
• Conduct monthly calls and quarterly visits to assess participants' needs, supports, and service delivery.
• Conduct team meetings and negotiate to resolve conflicts.
• Work with vulnerable populations of all ages with a range of complex needs.
• Accurately input daily billing/documentation in the MD LTSS tracking system.
• Coordinate with local health departments, Maryland Department of Health, community and program providers, and other stakeholders to ensure the delivery of quality and person-centered services.
• Train participants and providers on program eligibility and services, self-direction, and technology systems.
• Maintain accurate, up-to-date records and files for each participant served.
• Identify, document, and communicate all reportable events, including abuse, neglect, and/or exploitation, to appropriate authorities.
• Manage applicants' enrollment into the CFC, CPAS, HCBOW, or ICS programs.
• Facilitate the transition of participants from nursing facilities to the community.
• Follow all COMAR regulations and company policies.
• Perform other duties as assigned.

Requirements

• Bachelor's or master's degree in a human services field (e.g., psychology, social work, sociology, nursing, counseling, or a related field).
• At least one year of case management experience and/or experience working with individuals with medical, mental health, and developmental disabilities.
• Experience working with vulnerable populations of various ages, races, ethnicities, and cultures.
• Experience with Medicaid-funded programs.
• Strong critical thinking and conflict resolution skills.
• Excellent written and oral communication skills.
• Experience writing person-centered plans and locating community resources.
• Highly organized, with an understanding of participant choice and empowerment.
• Ability to work from the main office during the initial training period and attend all company and state in-person and virtual trainings and meetings.
• Designated home office space that meets all HIPAA requirements, with a high-speed internet connection.
• Strong computer skills and familiarity with Microsoft Office Suite.
• Ability to type at least 25 WPM.

Nice-to-haves

• Experience with remote work environments.
• Familiarity with the MD LTSS tracking system.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance