Case Manager - Veterans Housing and Recovery Program

Lutheran Social Services - Chippewa Falls, WI

Full-time - Entry Level

Chippewa Falls, WI

10,001+ employees

Social Assistance

About the position

The Case Manager at Lutheran Social Services (LSS) will work with veterans in the Veterans Housing and Recovery Program, focusing on helping homeless veterans achieve independent living. This full-time role involves conducting assessments, providing case management services, and facilitating daily living skills classes to support veterans in obtaining and maintaining employment.

Responsibilities

• Conduct individual one-on-one meetings with program veterans.
• Provide daily living skill classes.
• Conduct assessments of customer needs through interviews and other investigations.
• Develop casework plans with customers and perform necessary casework services.
• Provide case management services and coordinate various social, community, and mental health services.
• Establish and maintain effective public and working relationships.
• Maintain detailed case records and prepare statistical reports.
• Make recommendations concerning case disposition and testify at hearings as required.
• Attend and participate in staff development programs and professional seminars.
• Provide consultation to other social work staff and para-professionals as needed.
• Serve as a representative of the agency to interested individuals and community groups.
• Administer specialized programs within the community or agency as required.
• Participate as a member of a quality team to enhance customer experience.

Requirements

• Bachelor's degree in social work, sociology, psychology, or related field, or equivalent combination of education and experience.
• Two years of professional work experience in social work or related field.
• Comprehensive knowledge of counseling and casework principles and methods.
• Considerable knowledge of welfare, health, mental health, and community resources.
• Knowledge of federal, state, and local rules and regulations governing social services delivery.
• Ability to provide professional social work treatment to customers.
• Ability to organize and plan work effectively.
• Ability to establish and maintain effective public and working relationships.
• Ability to prepare and present detailed and complex reports.

Nice-to-haves

• State Certified Social Worker (CSW) or Certified Professional Counselor (CPC) certification is preferred.

Benefits

• Medical/Dental/Vision Insurance
• Flex Spending for Dependent & Health Care
• Mileage reimbursement
• Paid Time Off
• 10 Paid Holidays
• Ability to Contribute to 403B
• Employee Assistance Program
• Service Awards and Recognition