Case Manager

Children's Home of Reading Youth & Family Services - Philadelphia, PA

Full-time - Mid Level

Philadelphia, PA

About the position

The Case Manager at Children's Home of Reading Youth & Family Services (CHOR YFS) is responsible for maintaining resident medical records and individual service plans, ensuring compliance with regulatory standards. This role involves coordinating healthcare appointments, facilitating in-home visits, and mentoring direct care staff, all while providing support to children and families in need of behavioral and mental health services.

Responsibilities

• Maintain all client records and medications utilizing the Electronic Health Record system (Credible).
• Ensure emergency medical and emergency contact information is up to date on the Electronic Health Record for all clients.
• Review and approve all medical incident reports.
• Schedule and track all routine, specialist, and follow-up appointments, ensuring compliance with medical regulations set forth by all licensing and regulatory bodies.
• Secure private and/or medical assistance health insurance information, if not supplied at the time of intake.
• Order, maintain, and monitor prescription medication, ensuring required doses are available for clients as prescribed.
• Oversee administration of medication, and train necessary staff in mandated protocols.
• Notify parents and/or legal guardians of all client medical appointments and changes in client medications.
• Keep and maintain the ISP portion of the resident's record ensuring compliance with regulations set forth by all licensing bodies, referring counties, and Managed Care organizations.
• Notify all involved parties of scheduled ISP meetings, 30 days in advance of the meeting.
• Document notifications in EHR.
• Complete behavior adjustment portion (goals and summary) of treatment plans, integrating goals identified and submitted by Primary CCWs.
• Mentor direct care staff concerning creating and adjusting behavioral goals.
• Update daily sheets, ensuring accurate behavioral goals are included.
• Attend and help facilitate all ISP meetings.
• Coordinate and attend meetings with counties and stakeholders.
• Oversee the orientation and ongoing training of all direct care staff.
• Obtain and maintain certification as a MAB (Management of Aggressive Behavior) trainer.
• Coordinate Motivational Interviewing (MI) training for all residential staff.
• Schedule training for coaches.
• Provide CPR and 1st Aid training to all employees as required.
• Maintain records of timelines associated with all employees in order to ensure compliance.
• Obtain and maintain certification as a Medication Administration trainer.
• Assist in medical appointment transportation, when necessary.
• Periodically fill in for Child Care Workers and Supervisors, when necessary.
• Perform other job duties as assigned.

Requirements

• Bachelor's degree with a background in the creation and implementation of behavioral modification goals.
• CPR Certification.
• Experience in motivational interviewing.

Benefits

• Paid training
• Wellness program
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance