Case Manager

Rosecrance Jackson Centers - Sioux City, IA

Full-time - Entry Level

Sioux City, IA

Ambulatory Health Care Services

About the position

The Case Manager will advocate for clients with mental health and/or substance use disorders, providing targeted case management and outreach services. The role focuses on connecting clients to appropriate care and support programs to enhance their community functioning and achieve rehabilitation and recovery goals. Collaboration with a multidisciplinary team is essential to deliver effective behavioral health services and integrate recovery principles into clients' daily lives.

Responsibilities

• Undertake primary case management and care coordination responsibilities for designated clients.
• Provide crisis intervention services and medication monitoring as necessary.
• Adapt verbal and written communication to the language and style of the client and their family.
• Work hours deemed necessary for the responsibilities assigned.
• Ensure that client service records are maintained consistent with rules and regulations.
• Maintain communications with all staff (e.g. admissions, support service updates and discharge plans).
• Coordinate services with referral sources and other community resources.
• Familiar with court proceedings and available to make court appearances on behalf of Rosecrance clients.
• Present workshops, lectures and training to clients, families, employees and community groups.
• Exercise confidentiality in keeping with the Code of Conduct and with the framework of the law.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients, and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as delegated and assigned.

Requirements

• Bachelor's Degree in Psychology, Social Work, or other related field.
• Valid driver's license.
• Demonstrated education, training or experience.
• Adequate written skills to accurately complete required documentation within the time frames prescribed.
• Ability to work independently.
• Proficient in Microsoft Office and Windows environment.
• Ability to present and coordinate lectures for clients, parents, staff or community resources.
• Desire to learn and grow as a professional.
• Skilled in behavior management techniques.
• CPR certification adult, child and infant within 90 days of hire.
• Ability to meet company's auto insurance requirements.
• Complete Iowa HHS Mandatory Reporter Training for Dependent Adult and Child within six months of hire.

Benefits

• Health insurance with multiple options to meet your needs
• Flexible Spending Account
• Health Savings Account with company contribution
• Dental insurance
• Vision insurance
• 401(k) plan with employer match and discretionary employer contribution
• Group life Insurance including LTD and AD&D
• Tuition assistance (qualifications apply)
• Licensure/certification reimbursement (qualifications apply)
• Paid time off, sick time, bereavement leave
• Employee Referral Program earning up to $1,000 per hire!
• Wellness plan
• UKG Wallet