Case Worker

$46,426 - $51,272/Yr

Milwaukee Rescue Mission - Milwaukee, WI

Part-time,Full-time - Entry Level

Onsite - Milwaukee, WI

101-250 employees

Construction of Buildings

About the position

The Case Worker at Joy House, part of the Milwaukee Rescue Mission, plays a crucial role in providing advocacy and case management for women and children experiencing homelessness. This position focuses on nurturing and supporting guests through various services, including training, education, and spiritual guidance, to help them achieve self-sufficiency and improve their lives.

Responsibilities

• Meet one-on-one with assigned guests, formally at least once per week and informally daily, to provide advocacy and case management
• Work with community agencies and individuals to refer and inform guests of available resources
• Assist with locating housing, employment and other resources necessary to gain self-sufficiency
• Assess physical, spiritual and emotional needs of guests and assist with goal setting and direction in how to realize those goals
• Ensure the gospel has been clearly communicated and understood by each guest
• Provide spiritual mentoring
• Schedule and execute intake of new guests
• Maintain complete file records, case notes and forms of assigned guests to maintain communication and provide guests easy access to resources
• Help ensure guests understand and follow premise rules and regulations
• Work with co-workers as a team to ensure the safety and well being of all guests and maintain order throughout the shift
• Assist manager in administering corrective actions with guests
• Periodically assist with training of new staff
• Assist staff with answering phones
• Assist Hospitality team with tasks
• Perform breathalyzer tests and urine screenings

Requirements

• Mature Christian Woman with a servant's heart who is able to relate well with others in a diverse population
• Undergraduate degree in applicable field (social work, psychology, sociology, nursing, women's ministry) preferred
• 3-5 years case management experience in related field
• Ability and willingness to share the gospel
• Culturally competent and relational with excellent organization, interpersonal communication and mentoring skills
• An authentic, eager and influential role model with the ability to motivate and inspire
• Computer literacy; competent working with database software and MS Office applications: Outlook, Word, Excel, PowerPoint
• Ability to case note clearly and according to best practices
• Ability and willingness to follow instructions, to be flexible and a team player
• Ability to assist with resident quarantines and clean ups
• Have a genuine concern for the salvation and spiritual welfare of Milwaukee Rescue Mission guests
• A workplace demeanor consistent with a Christian church environment: civil, respectful, polite, and responsive
• Be in agreement with and subscribe to the MRM statement of Faith and the MRM Statement of Biblical Convictions
• Be a committed follower of the Lord Jesus Christ, which is evident in personal testimony and Christian conduct
• Pass a pre-employment background check and drug test

Benefits

• Hiring range $22.32 - $24.65 hour (+ shift differential), based on candidate qualifications and experience
• Excellent Medical, Dental, and Vision Insurance
• Health Savings Accounts with employer match
• Life and Short/Long Term Disability Insurance
• 401K with generous employer contribution
• Paid holidays and generous PTO
• Health Club reimbursement
• Education assistance
• Free onsite parking
• Free meal available during shift
• Business Casual/Casual Dress