Cash Application Specialist

$43,680 - $52,000/Yr

Jx Enterprises - Hartland, WI

Full-time

Hartland, WI

Merchant Wholesalers, Durable Goods

About the position

The Cash Application Specialist at JX Enterprises Inc. is responsible for posting cash from various sources into the ERP system, resolving issues related to customer payments, and collaborating with the Collections group as necessary. This role requires attention to detail and excellent customer service skills, as the specialist will interact with both internal and external customers to ensure accurate financial transactions.

Responsibilities

• Posting payments to customer accounts and branch customers in the ERP system (Karmak Fusion).
• Reviewing, correcting, and processing cash logs prepared at branch locations.
• Posting cash from the lockbox, ACH, and bank to appropriate customer accounts.
• Reviewing, proposing, and posting customer and warranty refund requests.
• Administering and processing programs associated with collecting customer payments, credit cards, third-party providers, and collection agencies.
• Interacting effectively and courteously with internal and external customers.
• Answering questions pertaining to a customer's purchase history.
• Assisting Commercial Collection Specialists in researching and resolving over and short payments and unapplied cash.
• Providing excellent customer service.
• Performing all other duties as assigned.

Requirements

• High School diploma or equivalent required; Associate's degree preferred.
• Minimum of 1 year experience in an accounting-related role.
• Ability to work with and understand financial information and data, and basic arithmetic functions.
• Basic Windows and Google Suite or Microsoft Office computer skills required.
• Superior data entry and 10-key skills required, balancing speed and accuracy.
• Dependable and reliable attendance required.
• Strong attention to detail and ability to prioritize work to meet tight deadlines.
• Excellent written and oral communication skills.

Nice-to-haves

• Experience in cash applications (preferred).
• Phone skills (preferred).
• Computer skills (preferred).
• Communication skills (preferred).
• Accounting knowledge (preferred).