Veritext Legal Solutionsposted 8 months ago
$60,000 - $60,000/Yr
Full-time • Entry Level
Remote • Livingston, NJ
Administrative and Support Services

About the position

As a Cash Applications Associate at Veritext, you will play a crucial role in ensuring that all incoming payments are accurately applied to the appropriate client accounts. This position involves handling various payment methods, including credit cards, electronic funds transfers (EFT), and checks. You will be responsible for reconciling all payment applications on a daily basis, ensuring that all transactions are accounted for and discrepancies are addressed promptly. Additionally, you will process credit card payments through our dedicated credit card portals, ensuring a smooth and efficient payment experience for our clients. Your responsibilities will also include reviewing banking correspondence and distributing it to the relevant teams, such as Cash Applications, Collections, and Accounting. You will need to research payments that are received without accompanying payment details, ensuring that all funds are properly allocated. Daily follow-up on unapplied or unidentified payments will be a key part of your role, as will identifying any refunds at the time of application. You will also handle cash application requests from clients and collaborate with other departments to ensure seamless operations. This position requires an assertive, proactive individual who is efficient and possesses excellent problem-solving and follow-up skills. You should be able to take initiative and work independently while maintaining a strong customer service orientation. Strong computer skills, particularly in Zoom, Microsoft Office, and Outlook, are essential, along with excellent attention to detail and the ability to multitask effectively.

Responsibilities

  • Apply all incoming payments to the correct client accounts (including Credit Cards, EFT & Checks)
  • Reconcile all payment applications daily
  • Process Credit Card payments for our clients on our credit card portal(s)
  • Review Banking Correspondence & distribute it to the appropriate teams (Cash Apps, Collections, Accounting)
  • Research payments that are received with no payment detail
  • Daily follow up on all Unapplied/Unidentified payments
  • Identify refunds at time of application
  • Handle Cash application requests from clients & all other departments

Requirements

  • 1-2 years' experience in Cash Applications required
  • Experience with Excel spreadsheets is required
  • Strong computer skills, including Zoom, Microsoft Office, and Outlook
  • Excellent problem solving and follow-up skills
  • Customer service oriented with strong interpersonal skills
  • Excellent attention to detail, highly organized and able to multi-task

Benefits

  • Competitive compensation and total rewards package; $55-$60K base salary + annual bonus opportunity
  • Comprehensive medical, dental and vision insurance
  • Remote work structure
  • Paid Time Off (8 paid holidays, 3 personal days, vacation, sick and discretionary time)
  • Robust suite of mental health benefits with little to no fee for you and your household members
  • Matched 401(k) to help you save for your future
  • Pet insurance to help your pet(s) live a long and happy life
  • Flexible Spending Accounts (healthcare, dependent care, transit & parking)
  • Company-paid life insurance as well as short-term and long-term disability insurance
  • Learning and development opportunities to advance both personally and professionally
  • Veritext Summer Camp - a fun-filled culture building and learning experience
  • Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more
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