As a Cash Applications Associate at Veritext, you will play a crucial role in ensuring that all incoming payments are accurately applied to the appropriate client accounts. This position involves handling various payment methods, including credit cards, electronic funds transfers (EFT), and checks. You will be responsible for reconciling all payment applications on a daily basis, ensuring that all transactions are accounted for and discrepancies are addressed promptly. Additionally, you will process credit card payments through our dedicated credit card portals, ensuring a smooth and efficient payment experience for our clients. Your responsibilities will also include reviewing banking correspondence and distributing it to the relevant teams, such as Cash Applications, Collections, and Accounting. You will need to research payments that are received without accompanying payment details, ensuring that all funds are properly allocated. Daily follow-up on unapplied or unidentified payments will be a key part of your role, as will identifying any refunds at the time of application. You will also handle cash application requests from clients and collaborate with other departments to ensure seamless operations. This position requires an assertive, proactive individual who is efficient and possesses excellent problem-solving and follow-up skills. You should be able to take initiative and work independently while maintaining a strong customer service orientation. Strong computer skills, particularly in Zoom, Microsoft Office, and Outlook, are essential, along with excellent attention to detail and the ability to multitask effectively.