Cash Applications Specialist

$18,720 - $18,720/Yr

Gakkyusha USA Co - Houston, TX

Full-time - Mid Level

Houston, TX

Educational Services

About the position

Elior North America is seeking an experienced Cash Application Specialist to join their centralized accounting organization in Houston, TX. This full-time role involves the prompt and accurate processing of customer payments, managing accounts receivable aging, and ensuring compliance with financial policies. The specialist will handle a significant volume of transactions, requiring analytical skills to research and reconcile cash application variances, while also maintaining strong client relationships to facilitate timely payment collections.

Responsibilities

• Investigate and resolve payment escalation and discrepancy inquiries related to cash application.
• Research remittance and transaction details to resolve unapplied cash, unidentified cash, and payment variations.
• Verify duplicate payments and follow up with customers to issue refunds.
• Maintain compliance with internal and external financial policies and procedures, including PCI standards.
• Manage the end-to-end payment process from presentment to settlement, including declined transactions and chargeback resolution.
• Ensure outstanding collections are kept up to date regarding client outstanding balances and manage the AR aging process.
• Utilize available tools to identify opportunities for optimizing Cash Applications and Collections processes.
• Assist in special Cash Application and Collection related projects, including support for external auditors and cash application testing.
• Reconcile general ledger cash accounts to bank statements.

Requirements

• Associate's degree in accounting or business-related field or equivalent experience.
• 2+ years of experience in Cash Application or related role.
• General computer competency, including advanced Microsoft Excel, Word, and Outlook.
• Experience with accounting ERP software such as Great Plains or SAP.
• Strong leadership and communication skills, with the ability to collaborate and influence stakeholders.
• Ability to navigate uncertain situations and make informed decisions.
• Developed organizational and project management skills.

Nice-to-haves

• Experience in a fast-changing environment.
• Demonstrated initiative-taker with ongoing self-growth and development.

Benefits

• Commuter assistance
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• Employee discount
• Opportunities for advancement