CashPro Product Manager II

$125,000 - $225,000/Yr

Bank of America - Charlotte, NC

Full-time - Director

Charlotte, NC

Credit Intermediation and Related Activities

About the position

The CashPro Payments Product Manager at Bank of America is responsible for overseeing the end-to-end development and execution of product activities related to CashPro Payments. This role focuses on creating and driving a long-term product strategy that aligns with the overall CashPro and Global Payments Solutions (GPS) vision. The position requires a strong emphasis on client engagement, operational excellence, and strategic planning to enhance the market presence and revenue potential of Bank of America's digital payment offerings.

Responsibilities

• Work with partners globally to define and deliver CashPro Payments solutions, including negotiating and documenting scope and requirements
• Provide end to end Product Management to ensure digital Payment offerings meet client needs, differentiating Bank of America in the marketplace
• Develop solutions and functionality to remove adoption barriers and increase client utilization of digital tools
• Drive operational excellence, promoting and maximizing adoption of CashPro across Sales and clients alike
• Provide strong subject matter expertise in Payments and Payment channel capabilities
• Communicate and commercialize strategic CashPro Payments needs and tell the CashPro Payments story
• Lead technical and support teams to drive client experience and operational improvements
• Manage risk at all times including but not limited to product releases and production incident support
• Partner with other GPS product managers to create and commercialize integration and digitization

Requirements

• Minimum of 5 years of product management or product development experience, preferably with a Payments or digital channels / digital integration background
• Work in a demanding, fast-paced global environment, with flexibility towards rapid change
• Motivated self-starter who can act independently and drive execution, follow through with tasks and commitments, and retain sensitivity to when group consensus is required
• Leverage cross-functional, globally disbursed, teams to prioritize, plan and execute, while retaining the agility to adapt to changing priorities
• Wade through details and complexity, yet return high-level simplicity for senior management, and ultimately recommend workable solutions
• Drive alignment via strong and efficient facilitation and presentation capability, synthesizing multiple inputs into a cohesive approach
• Desire to think creatively to deliver business results both independently and as part of a team
• Intellectually curious, confident, and passionate in communication and work-ethic, energized by continuous improvement and challenging the status quo

Nice-to-haves

• Treasury Management and digital solutions knowledge
• Technical background or understanding, at a minimum ability to 'speak Tech'
• Global and emerging payments and digital banking trends knowledge
• Agile development process and project management systems knowledge
• Keen eye for market awareness and seeker of competitive intelligence
• Systems thinker with an appreciation for how to drive infrastructure improvements
• Perform data analysis and define key metrics to measure success

Benefits

• Industry-leading benefits
• Access to paid time off
• Resources and support for employees
• Discretionary incentive eligibility
• Annual discretionary award based on performance