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Domino's Pizzaposted 5 months ago
Full-time • Entry Level
Odessa, TX
Food Services and Drinking Places
About the position
The Domino's Cashier position is a full-time role focused on managing monetary transactions in a fast-paced restaurant environment. The cashier is responsible for providing excellent customer service, accurately processing orders, and maintaining a clean and organized front area. This role requires strong interpersonal skills and the ability to multitask effectively under pressure.
Responsibilities
- Greets all customers politely when they enter the restaurant, call or go through drive-through.
- Accurately records customer orders at the counter, on the phone, and at the drive-through.
- Processes orders through the Pulse system to ensure their preparation.
- Monitors ready orders and ensures their prompt delivery to waiting customers.
- Helps expedite and complete orders with all sides and extras included in the order.
- Up-sells in-store promotions when applicable.
- Collects money from customers and provides correct change.
- Processes credit card and debit card transactions.
- Keeps track of a cash drawer and ensures it is balanced at the end of the shift.
- Uses a drop box to ensure cash in till is kept under $75.
- Listens to and resolves customer complaints, suggestions, and inquiries.
- Keeps the front counter stocked, organized, neat, and clean.
- Cleans the dining area by wiping down tables & booth seating, sweeping the floor, and taking out trash.
- Restocks napkins, straws, lids, and other supplies in the dining area.
- Cleans and re-stocks public and employee restrooms throughout the shift and at the end of the shift.
- Helps cook food and otherwise works in the kitchen when necessary and only as backup.
Requirements
- Texas Certified Food Handlers Certificate required.
- Demonstrates strong customer service and interpersonal skills.
- Able to understand and work with numbers.
- Can follow directions and achieve goals.
- Able to communicate effectively to a variety of clientele.
Nice-to-haves
- Sales experience is a plus.
- Customer service experience is helpful.
