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IKEA - New Haven, CT
posted about 1 month ago
Part-time,Full-time - Entry Level
New Haven, CT
Furniture, Home Furnishings, Electronics, and Appliance Retailers
About the position
The Cashier and Customer Service role at IKEA focuses on enhancing customer loyalty and ensuring a positive shopping experience. This position involves providing efficient checkout services, resolving customer concerns, and promoting additional products and services. The role is integral to building long-lasting relationships with customers in a diverse and collaborative team environment.
Responsibilities
- Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
- Provide an efficient and accurate checkout experience in various areas of the store
- Offer additional products and services such as home delivery, credit card, and IKEA Family card
- Resolve customer concerns independently to meet their unique needs and expectations
- Provide friendly, safe, and efficient car loading and unloading services
Requirements
- 1 year sales or customer service experience preferred
- High School Diploma or equivalent
Benefits
- Generous paid time off, holiday and sick time
- WiselyPay - get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment
