Cashier/Barista/Customer Service

Unclassified - Waltham, MA

Part-time,Full-time - Entry Level

Waltham, MA

About the position

The Cashier/Barista/Customer Service role at OLLO involves providing excellent customer service while preparing food and beverages. The position emphasizes creating a positive experience for customers and requires flexibility in working hours, including weekends and evenings. Employees will have opportunities for progression within the company and enjoy benefits such as free coffee and meals during shifts.

Responsibilities

• Maintain regular and consistent attendance and punctuality.
• Engage with customers to understand their needs and provide pleasant communication.
• Prepare food and beverages according to standard recipes or customized requests.
• Meet store operating policies and standards, including cash handling and safety protocols.
• Perform various tasks within the store during each shift.

Requirements

• Ability to learn quickly and adapt to new tasks.
• Strong interpersonal skills and ability to work as part of a team.
• Ability to understand and carry out oral and written instructions.
• Punctuality and regular attendance.

Nice-to-haves

• Experience in POS systems.
• Passion for excellent customer service and quality.

Benefits

• 401(k)
• Employee discount
• Paid training
• Retirement plan
• Length of service bonus
• Free coffee and staff meals
• Employee purchase discount